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English
TROUBLESHOOTING
The product won't turn on / the product won't stay on
Ensure the item is fully charged.
Deplete the battery completely once, then fully charge. There are cases where doing
so several times will fix the problem. If a long time has passed since purchase, the product
life of the battery may have ceased.
The product won't charge / Charging Lamp won't turn on.
Is the USB Cable correctly attached?
Is there any dirt on the connectors of the cables? If there is, please clean with a dry cloth
or cotton swab.
Have you used a qualified USB power adapter that can be used normally?
Is there any dirt on the connectors of the cables? If there is, please clean with a dry cloth
or cotton swab.
If the Charging Lamp does not light up after 120 minutes, there may be an issue with the connection.
Please disconnect completely, reconnect and attempt the charging process once again.
The product won't stop charging.
