Troubleshooting Tips
If the Helios
®
13 is not performing as expected, try the following:
a. Contact a certified Electrician to service your Helios
®
13 lighting controller.
b. Check to see that your main breaker has not tripped or been compromised. Replace
breaker if necessary.
c. Confirm that your power input is active from your power panel and providing
240 Volts/100 Amps/60 Hz to the controller.
d. Check the voltage input using a voltage test meter to verify power is flowing to the
controller.
e. Make sure all of your connections are tight. Loose connections can cause “arcing”.
f. After activating relay, confirm that power is active and proper at your 240 volt outlets.
g. Verify that your power cords and ballasts are functioning properly and that there are no
shorts or arcing occurring.
h. Check ballasts and lights in known 240 Volt power source to verify that they are working
properly.
i. Still having problems with your Helios
®
13? Please contact our Technical Service
Representative at 888-808-4826 to assist you further.
Controller Specifications:
• Size = 19.5”H x 28”W x 5.5”D
• Weight = 30 lbs.
• Input Amperage = 100 Amps
• Output Amperage = 80 Amps
• Voltage Input = 240 VAC
• Voltage Output = 240 VAC
• Relay Coil Voltage = 120 VAC
• Timing Module Voltage = 120 VAC
• 24 Hour Mechanical Timer Voltage = 120 VAC
• Maximum Wattage = 16,000 Watts (1000 watts per outlet)
• Hertz = 60Hz
• Electrical Relay Operations = 100,000 Cycles
• RoHS compliant = Yes
• Storage Temperature = 32°F (0°C) to 135°F (57°C)
• Operating Temperature = 40°F (5°C) to 125°F (52°C)
Contr
olling a Light Bank
Installation Example
