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The induction hob is equipped with a self diagnostic function. With this test the technician is able to check the
function of several components without disassembling or dismounting the hob from the working surface.
Troubleshooting
1) failure code occur during customer using.
2) Solution a is as following.
3) If the problem can’t be settled by solution a, solution b can be used.
Failure code
Problem
Solution
E1/E2
Voltage irregularity.
Unit should operate normally after a few
minutes and code will disappear from
display.
E3/E4
High temperature of ceramic plate
Wait for temperature to return to normal.
Push “ON/OFF” button to restart unit.
Wait for temperature to return to normal.
Push “ON/OFF” button to restart unit.
E5/E6
High temperature of hob
Check if the fan runs smoothly.Fan should
be replaced by a new one if not work anymore.
F3/F4/F5/F6/F7/F8
Ceramic plate temperature sensor failure.
Check the connection or replace the
ceramic plate temperature sensor.
F9/FA/FB/FC/FD/FE IGBT temperature sensor failure.
Replace the power board.
Failure
Problem
Solution A
Solution B
No power supplied.
Check to see if plug is
secured tightly in outlet
and that outlet is working.
The accessorial power
board and the display
board connected failure
Check the connection.
The accessorial power
board is damaged.
Replace the accessorial
power board
The LED does not
come on when unit is
plugged in.
The display board is
damaged.
Replace the display
board.
Some buttons can’t work,
or the LED display is not
normal.
The display board is
damaged.
Replace the display
board.
High temperature of the
hob.
Ambient temperature
may be too high.Air
Intake or Air Vent may be
blocked.
There is something wrong
of the fan.
Check if the fan runs
smoothly.Fan should be
replaced by a new one if
not work anymore.
The Cooking Mode
Indicator comes on, but
heating does not start.
The power board is
damaged.
Replace the power board.
