TIPTEL 83 VoIP User Manual Download Page 1

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User's Manual

(English)

SIP-telephone with answering machine
and system functions*

tiptel 83 VoIP

* only in connection with tiptel.com 410-811

tiptel

Summary of Contents for 83 VoIP

Page 1: ...User s Manual English SIP telephone with answering machine and system functions tiptel 83 VoIP only in connection with tiptel com 410 811 tiptel...

Page 2: ......

Page 3: ...etwork infrastructure Please consult your specialist dealer or an experienced technician in case you need help or you have any questions If you experience problems while setting up or operating tiptel...

Page 4: ...es may not be stressed me chanically Position the telephone away from any electrical sources of interference Use only accessories that are approved for this telephone Never try to open the telephone D...

Page 5: ...volume Decrease volume Stand by Ringer volume Hands free Loudspeaker volume Off hook Handset volume Network status IP address mode static dynamic IP address Gateway SIP Status Registration status of...

Page 6: ...set up a new call or to switch between two calls Redial key Re dials the last number dialled Loudspeaker Starts dialling a selected or entered telephone number Turns on off line while using hands free...

Page 7: ...characters For faster access with some settings particular keys have multiple functions as fol lows 1 2 a b c A B C 3 d e f D E F 4 g h i G H I 5 j k l J K L 6 m n o M N O 7 p q r s P Q R S 8 t u v T...

Page 8: ...rol keys For navigation and settings 3 Misc keys see Key assignment 4 MWI LED red Flashes in case calls have not been taken Stops flashing once you completely browsed through the list of new incoming...

Page 9: ...ctions When used as a system telephones at a tiptel com telephone system these keys will be programmed by the telephone system 7 Microphone For hands free operation 8 0 9 Digits 9 Misc keys Headset Mi...

Page 10: ...handset 2 Headset on You can use the optional headset 3 Hands free Loudspeaker on You can have your call hands free or the loudspeaker is on so that people in the same room can listen to the caller as...

Page 11: ...ault settings 18 Overview selection 19 Language settings 19 Network settings 21 Basic settings 21 Checking the network status 21 Programming a SIP account 29 Assistant configuration wizard 30 Applicat...

Page 12: ...Changing the keypad password 45 Access to web configuration 45 Network Setting 47 WAN Connect mode 47 PPPoE settings 47 WAN settings Static network 48 LAN settings 48 DHCP settings 50 Port configurati...

Page 13: ...71 Notes 71 Speaker phone hands free 73 Headset 74 Call lists 75 Call lists 75 General 75 Open call lists and place calls 75 Incoming call 76 Outgoing call 77 Telephone book 78 Enter a new telephone b...

Page 14: ...Table of Contents 14 Annex 88 Service 88 Guarantee 88 CE mark 89 Environmental compatibility 89 Trouble shooting 90 Factory default settings 91 Technical specifications 91 Index 92...

Page 15: ...accessories are available from your specialist dealer Headset A list of compatible headsets you may also find in our homepage http www tiptel com under details to this telephone PC software PC based...

Page 16: ...and with the other plug to your network or with the modem from your DSL connec tion Please consult your IP specialist or your DSL provider in case you need any additional information 3 Connect the AC...

Page 17: ...First Steps 17 1 POWER AC adapter jack 2 Headset Connector for headset optional 2 Handset Connector for handset coil cord...

Page 18: ...ng a web browser will in general be depicted as follows WEB VoIP Phone Menu Function Key Setting WEB stands for browser supported web configuration After WEB you will then find the particular menu ite...

Page 19: ...word admin with restricted rights Name guest password guest Access code for expert settings at tele phone 123 Language settings Language Set Language Set WEB VoIP Phone Menu Language Setting All menu...

Page 20: ...First Steps 20 Press menu key Browse with cursor key to Lan guage Set Press Edit Select German with cursor key Press Save Saved...

Page 21: ...dministrator in case of any questions concerning network settings available IP addresses ports etc Checking the network status No network detected In case tiptel 83 VoIP has not connected to any netwo...

Page 22: ...in the display example Network mode IP address of tiptel 83 VoIP IP address of DHCP servers Please check whether tiptel 83 VoIP has been assigned with an IP address from the desired address range Ope...

Page 23: ...enter the IP address manually Press menu key With the cursor key browse to ex pert settings Press Enter You will be asked for the password Enter password factory default 123 Press Enter With the curso...

Page 24: ...24 Press Edit With the cursor select Fixed Press Save Saved With the cursor key browse to Static Press Enter Press Edit With the soft key Del delete the last character With the number keys enter the...

Page 25: ...he subnet mask Advanced Network Static Netmask In case you have entered the IP address manually you will also have to enter the subnet mask manually If you enter the subnet mask right after entering t...

Page 26: ...First Steps 26 With the cursor key browse to Net work Press Enter Press Edit With the cursor key select Static Press Save Saved With the cursor key browse to Static Press Enter...

Page 27: ...te the last character With the number keys you may en ter the subnet mask The dots are being entered by using the asterisk key With the soft key Save you can save the subnet mask Note Input data canno...

Page 28: ...DNS server Advanced Network Static DNS Here you may enter the IP address of the DNS server Configuration using a browser After verifying or entering the network settings you may configure your tiptel...

Page 29: ...he server s domain name providing the SIP service when using as a system telephone IP address of your Tiptel telephone system SIP 1 5 Phone no here you should enter the telephone number ident number a...

Page 30: ...o operate tiptel 83 VoIP as a system telephone at a tiptel com 410 811 telephone system both devices should be part of the same network tiptel com 410 811 must be programmed as SIP proxy Please refer...

Page 31: ...Function Key Setting Function Key Type Command Button The setting Command Button applies to all function keys In this setting the function keys will be programmed by the telephone system 5 Programme D...

Page 32: ...ng up the handset as a single sequence First you will have to enter the desired sequence e g 21 32 for Unconditional Call Forwarding to extension 32 and then press the loudspeaker key or pick up the h...

Page 33: ...ntrast with the cursor keys left right for optimum readability Screen Set Backlight Please select whether you wish to have the display being automatically backlit or whether backlight shall be switche...

Page 34: ...adjust the loudspeaker volume with the and keys Audio Set Mic Volume WEB VoIP Phone Menu Phone Setting DSP Config Input Volume You can adjust the microphone gain of the handset or the hands free micro...

Page 35: ...your time zone Interval Query interval for SNTP server SNTP On Off Daylight saving time Must be set manually during the daylight saving time period You may also set date and time manually Year YYYY M...

Page 36: ...ically after a programmable delay time In order to do so hands free mode will be activated Accept automatically On off Delay sec Delay before taking the call in seconds This delay time will also apply...

Page 37: ...l be negotiated at the start of each connection set up This means that also codecs different from the ones you programmed can be used This happens when the other party s telephone does not support the...

Page 38: ...ion during times without any voice activity the data volume will be drastically reduced When using the telephone as a system telephone this option will have to be deactivated Miscellaneous settings WE...

Page 39: ...IP account over which the number shall be dialled e g 123 1 Pick up handset or Press Loudspeaker key To deactivate Baby Call you will simply have to delete the telephone number With Baby Call activate...

Page 40: ...as been no further input for the number of seconds pro grammed here Rules WEB VoIP Phone Menu Advanced Setting Digital Map Rules by defining rules you can generate the dialling conclusion automaticall...

Page 41: ...nds after the third digit has been dialled In case someone dials one or more additional digits within 5 seconds after the third digit the rule will be overruled Then you can also dial numbers with mor...

Page 42: ...be replaced with the entered digits here 123456 rep 123 Works only with Delete length The number of digits defined under Delete length will be deleted The digits entered will put in front of the rema...

Page 43: ...ist Under Black List please enter those numbers that shall not be dialled You can also exclude ranges of telephone numbers from dialling by just entering the first digits of a telephone number Black l...

Page 44: ...carried out with DND activated Call Filter WEB VoIP Phone Menu Phone Setting Call Service Limit List In the Limit List of your tiptel 83 VoIP you can enter telephone numbers that should always receive...

Page 45: ...tory default keyboard password is 123 In case you forgot your keyboard password you can enter a new one in the web configuration Access to web configuration Account configuration WEB VoIP Phone Menu P...

Page 46: ...er By using the MMI filter you can extend the already existing password protection by limiting access to a certain IP address or an address range Then you can only ac cess web configuration from a PC...

Page 47: ...uration some network settings have to be carried out with your telephone to integrate it into your existing network You can select between a static IP address DHCP and PPPoE Static IP address Programm...

Page 48: ...WAN Setting Enter all necessary network data IP address Enter the IP address defined by you Netmask Enter the applicable subnet mask Gateway Enter the IP address of the gateway which connects you to t...

Page 49: ...me then WAN and LAN port will create two different networks In case you wish to use your tiptel 83 VoIP in your PC as gateway then you will have to enter the LAN IP of your tiptel 83 VoIP as gateway a...

Page 50: ...by the DHCP server You should usually select a dynamic IP address range in that network in which the LAN port of your tiptel 83 VoIP is located Lease Time Lease time in minutes The lease time defines...

Page 51: ...P cannot be config ured by using a web browser Telnet Port Via this port the telnet service of your tiptel 83 VoIP can be accessed Special settings when operating as gateway If you do not operate the...

Page 52: ...ets shall be mirrored to To delete a NAT table entry enter all data manually and then click on Delete DMZ Demilitarized Zone WEB VoIP Phone Menu Network Setting NAT DMZ Config For establishing a DMZ y...

Page 53: ...the telephone as a sys tem telephone in general you should only programme one single SIP account To set up a SIP account you will have to perform the following settings SIP 1 5 Name Server name enter...

Page 54: ...isplay Name Enter a name that shall be transferred to the called party with outgoing calls CNIP Proxy Server Address In case your SIP provider operates separate serv ers for registration and SIP proxy...

Page 55: ...to match SIP account advanced setting WEB VoIP Phone Menu SIP Setting Advanced Setting Following settings can be carried out Register Expire Time tiptel 83 VoIP will renew its registration with the S...

Page 56: ...standard is RFC3261 Select RFC2543 in case you wish to connect to a SIP telephone with standard SIP 1 0 Forward Type Chose between off always busy and no an swer Incoming calls will the be forwarded...

Page 57: ...STUN to be able to place calls via the NAT of a firewall Deactivate STUN in case the STUN server is lo cated in the same network Enable Via rport In case you encounter problems in connection with NAT...

Page 58: ...he port of the STUN server STUN Interval Enter the time interval for queries to be sent to the STUN server Miscellaneous SIP settings WEB VoIP Phone Menu SIP Setting Global Set Local SIP Port SIP port...

Page 59: ...st priority Following values are possible 0x 28 30 38 48 50 58 68 70 78 88 90 98 b8 RTP ports WEB VoIP Phone Menu Network Setting Net Service RTP ports Real Time Transport Protocol are being used to t...

Page 60: ...will be calculated as follows RTP port to RTP port from RTP port numberl 1 2 Example RTP initial port from 5008 RTP port number 10 In a router which is present in your network you will have to program...

Page 61: ...d for web configuration you can restore fac tory default as follows Remove the AC adapter or the network cable in case you are using PoE and plug it back in again while holding down the key Now on you...

Page 62: ...atest firmware is available on the website of tiptel com GmbH www tipel com Select the file firmware and then click on Update The display of your tiptel 83 VoIP will show and then and finally After yo...

Page 63: ...ed right after Version You will need this number e g when contacting our technical support Back up Configuration WEB VoIP Phone Menu System Manage Backup Config Her you can save the settings of your t...

Page 64: ...l deflection active Please pay attention to typical properties of internet telephony Please also note that your router will have impact on internet telephony and that it will have to be programmed acc...

Page 65: ...al line access In case your tiptel com telephone system was programmed to provide automatic external line access to that provider in order to be able to place an internal call you will have to dial th...

Page 66: ...hands free and handset operation by pressing the loudspeaker key Hands free operation will be switched on and other persons in the room can hear the caller and talk to the caller The microphone can b...

Page 67: ...ible to select a SIP account while preparing the dialling In call state In call state there are several options for actions that can be performed Query Press R Dial tone Call the number of the person...

Page 68: ...al and wish to take that call Press R The new caller will be taken Press R You can toggle between the two calls Terminate the active call by press ing the key and go to the call on hold In case you wi...

Page 69: ...nt codecs are being used and when the calls to be connected were made via different SIP providers Call connecting without notification You can also connect a call without talking to the target subscri...

Page 70: ...t possible to initiate a 3 party conference with a VoIP subscriber from an ISDN or analogue telephone Press Conf You now can talk to both parties at the same time You can terminate the conference as f...

Page 71: ...and will be saved to New Messages Press Stop to terminate the re cording before the call has ended Due to technical reasons it is not possible to use the monitoring function of the optional VoiceMail...

Page 72: ...last char acter Press Save to save the telephone number temporarily After ending the call you can transfer the noted number into the telephone book Press Note to see the number Press Del to delete the...

Page 73: ...ng from hands free to handset operation simply pick up the handset You can continue your call using the handset During a call you can toggle between handset hands free and speaker phone op eration To...

Page 74: ...an toggle between headset hands free and speaker phone op eration To switch from headset to hands free press loudspeaker You can continue your call in hands free operation hold down for 3 seconds 2x o...

Page 75: ...ctly Individual entries or the whole list can be deleted Entries from the call list can be transferred to the tele phone book As soon as you looked at a call from the list Calls in absence that call w...

Page 76: ...and then Call to call back the caller Press Edit to transfer that entry into the telephone book see page 83 Pres Del and on confirm One to delete the entry or All to delete the complete list Incoming...

Page 77: ...7 Options please find on page 78 Outgoing call Press the list key The display will change to the call list selection menu Press the Down cursor key to go to Outgoing calls Press Enter Options please f...

Page 78: ...ividual telephone book en tries with name and number independently from your telephone system Each entry can be assigned with a SIP account for outgoing calls and an individual ring tone Enter a new t...

Page 79: ...ial char acters _ Use the number keys to enter let ters or digits Enter asterisk or hash Using the cursor keys up down you can toggle between name number and ring Using the cursor keys right left you...

Page 80: ...telephone number in the telephone book add an with the ad dress of the desired SIP telephone The dot of the IP address you can enter as follows Press Option 2 Character Enter special char acters _ Use...

Page 81: ...hen press Save and after that Esc to leave the settings menu While dialling with the handset on hook you can directly create a new telephone book entry Use the softkey Save to save the entered number...

Page 82: ...ber will be dialled Edit delete a number from the telephone book Press Phone book Press Enter Use the cursor keys up down to select an entry or Use the number keys to select a letter To delete press D...

Page 83: ...creating a new telephone book entry page 78 Transfer a telephone book entry from a list You can also transfer numbers from the call list or from the redial list Example Call list Press Enter Press Ed...

Page 84: ...such a case you should not use the integrated answering machine Individual announcement You can chose between a pre recorded and an Individual announcement Chose between Factory default The factory de...

Page 85: ...rm via the web interface Enable Voice Record On Off User Defined Voice Select between an individual announcement and factory default announcement Incoming Record Playing During recording on off No Ans...

Page 86: ...up a call from the answering machine During recording the following display message will be shown Pick up handset and take call You can terminate the connection anytime by pressing the Loud speaker ke...

Page 87: ...to play back the message Del Press Del and after confirmation press One to de lete that particular message or All to delete all messages Messages that already have been played back will be transferre...

Page 88: ...he purchaser shall have only the right of subsequent performance Subse quent performance entails either repair or the supply of an alternative product Ex changed devices or parts shall become the prop...

Page 89: ...ts the requirements of the EU directive directive concerning radio systems and telecommunications terminal devices and the mutual recognition of their conformity Due to technical differences among the...

Page 90: ...handset Electromagnetic interference from e g cordless telephone cordless headset PC monitor etc Change location of telephone No network connection display shows WAN not connected Network cable not pl...

Page 91: ...sword admin With restricted rights Username guest Password guest Greeting text VOIP PHONE WAN setting DHCP LAN IP 192 168 10 1 24 DHCP server On SNTP server 209 81 9 7 Time zone GMT 01 00 DND Do not d...

Page 92: ...lt 21 Factory default settings 91 Factory default settings 18 Firmware version 63 First steps 15 G General 3 Gift box 15 Guarantee 88 H Hands free 73 Hands Free 66 Handset 16 Headset 74 Headset 16 I I...

Page 93: ...basic settings 53 SIP advanced setting 55 SIP Setting 53 Software version 63 Speaker phone 73 Speaker phone 73 74 Speaker telephone 66 Special characters 7 Speed dial 41 Speed dial key 36 Static netwo...

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Page 96: ...Bahnstrasse 46 CH 8105 Regensdorf Tel 044 884 01 80 Fax 044 843 13 23 E mail tiptel tiptel online ch Internet www tiptel online ch Tiptel B V Camerastraat 2 NL 1322 BC Almere Telefoon 0900 BELTIPTEL...

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