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If you did not purchase your product directly from TimTam, please contact the appropriate TimTam business entity, 

dealer or retailer, from whom you directly purchased the product for warranty and return authorization procedures. 

The TimTam 

Power

Massager™ has a 90-day warranty if purchased from www.timtam.tech or our official Amazon 

store.  An additional, extended warranty is available for select items on our website and can be purchased when 

placing your order.  If you purchased from a different seller, contact them for warranty support.

Email [email protected] to find out if your item(s) is eligible for an extended warranty. TimTam will repair or 

replace the product, or necessary components, free of charge if Tim Tam All New fails due to a defect in material or 

workmanship. 

To have it repaired or replaced under the warranty, it must be reviewed to ensure there is a valid warranty. Upon 

confirmation, TimTam will email you a return authorization form and instructions on sending the product to TimTam.

Warranty will be voided if damage was caused by misuse or abuse, accidents such as liquids including but not limited 

to water or lotions, attachment of any foreign accessories, unauthorized repairs or modifications, improper use of 

electrical power supply, loss of power, variation in line voltage, dropped product, deterioration of the delivered prod-

uct resulting from abnormal storage and/or safeguarding conditions on the client’s premises, damage exceeding the 

cost of the product; malfunction or damage of an operating part from failure to adhere to our recommended main-

tenance, or failure to provide the dated proof of purchase. 

To obtain warranty service on your product, email [email protected] with the following information:

WARRANTY

The product that is not working.

If you purchased the product at www.timtam.tech, the email used to purchase the product.

Pictures and or Video explaining what the issue is.

This warranty is effective only if the product is purchased and operated in the United States or Canada. Any

This warranty provided herein shall be the sole and exclusive warranty. There shall be no other warranties expressed 

or implied, including any implied warranty of merchantability or fitness, or any other obligation on the part of the 

company with respect to products covered by this warranty. TimTam shall have no liability for any incidental, conse-

quential or special damages. In no event shall this warranty require more than the repair or replacement of any part 

or parts which is found to be defective within the effective warranty period. No refunds will be given. If replacement 

parts for defective materials are not available, TimTam reserves the right to make product substitutions in lieu of 

repair or replacement.

This warranty does not extend to the purchase of opened, used, repaired, repackaged and/or resealed products, 

including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus 

or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or 

parts thereof which are repaired, replaced, altered, or modified without the prior express and written consent of 

TimTam.

This warranty provides you with specific legal rights, however some states and countries do not allow a limitation of 

damages, so the foregoing limitation may not apply to you. 

This warranty is initiated and executed by 

TT Therapeutics LLC

9119 Highway 6 South Suite 230 Box 186 Missouri City, TX 77459

[email protected]

 

modifications or adaptation to enable it to operate in any other country are not covered under this warranty.

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