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1.  Introduction 

 

The Wi-Fi mesh extender(s) you have received connects to your home network and improves 
the Wi-Fi coverage by offering additional Wi-Fi connection points in the home network. 

This Quick Start Guide contains start-up instructions for installing the Tilgin Wi-Fi mesh 
extender IHD103. 

When following the instructions to connect and start-up the Wi-Fi mesh extender, it will 
automatically connect to your operator’s network. If there are specific instructions from your 
operator on how to connect the IHD103 to your home network, please follow these 
instructions. 

The most up to date version of this quick guide is available on: 

https://tilgin.com/company/support/ 

 

2.  Delivered with the IHD103 

Confirm that you have received the following:  

 

Content in packages for the IHD103 model 

All models: 

Specific 

Qty 

IHD103 series Wi-Fi extender 

 

AC/DC adapter: Output 12V / 2.0 A 

 

Ethernet cable yellow or white (optional) 

 

Quick Guide (this document) 

 

EULA, End User License Terms and Conditions 

 

Software pre-installed 

 

 

Your operator might include additional or alternative cables or instructions in 
the package. 

 

 

Summary of Contents for IHD103

Page 1: ...Tilgin Wi Fi mesh extender IHD103 Quick Guide ...

Page 2: ...0 Tilgin AB Box 1240 16428 Kista Sweden Tel 46 0 8 572 38600 For more company product and contact info https tilgin com Document Product Number 13652377 Content Version B 20 02 06 ...

Page 3: ...e 9 6 5 Connect using the local GUI procedure 9 6 6 Placing the IHD103 in your home 10 6 6 1 Placement when connecting to home network using cable 10 6 6 2 Placement when connected to home network using Wi Fi 11 7 Using the local GUI of the Wi Fi extender 12 7 1 The main page of the local GUI 12 7 2 The Configuration page of the local GUI 13 8 Creating a Wi Fi network with the IHD103 14 9 Connecti...

Page 4: ...cific instructions from your operator on how to connect the IHD103 to your home network please follow these instructions The most up to date version of this quick guide is available on https tilgin com company support 2 Delivered with the IHD103 Confirm that you have received the following Content in packages for the IHD103 model All models Specific Qty IHD103 series Wi Fi extender 1 AC DC adapter...

Page 5: ...d in some connection scenarios In many cases the built in Wi Fi of the product is used to connect to the home network and home devices and network cables are not necessary LAN connection for home devices such as a home computer or a TV box STB WAN connection for connection to home network typically the router in the home ...

Page 6: ...and the Wi Fi on off button for 5 seconds until both LEDS start flashing RED rapidly to activate the factory reset procedure 3 LAN connection Optionally connects an Ethernet cable RJ 45 to home computers TV boxes STB and other type of devices that has no Wi Fi built in 4 WAN connection Optionally connects an Ethernet cable to the home network typically the router in the home 5 Power Connector Conn...

Page 7: ...n Latest attempt to connect to the service operator was successful Wi Fi status LED Signalling Indication OFF All Wi Fi is turned off via button or the device has no power or the device is powering up but all Wi Fi radios are not yet ready When using DFS Wi Fi channels this can take up to 10 minutes RED Rapid flash Indicate that factory reset procedure is acknowledged and initiated if the same ind...

Page 8: ...best Wi Fi performance place the unit standing in a high and free position preferably in a central location of the home 1 meter or more above the floor Connect the power cord to the AC DC adapter 1 Connect the AC DC adapter power cord to the power connector 5 on the backside of the unit 2 Plug the power cord into a power outlet 3 Check that the connection LED on the front side is lit RED 5 Automat...

Page 9: ...steer the home devices to connect to the most suitable extender in the mesh network using smart algorithms They continuously measure the performance in the network and make adjustments accordingly by moving home devices to the most suitable extender based on its current location in the home but also by considering home devices capabilities Legacy extender mode means that the Wi Fi home network is ...

Page 10: ...an only connect wirelessly to a 5 GHz Wi Fi radio on the router Support for 5 GHz radio on the router is normally indicated by statements such as concurrent dual band Wi Fi 802 11a 802 11ac or 802 11ax 6 2 1 Your router supports 5 GHz Wi Fi Use the WPS pairing procedure to establish a Wi Fi connection between the router and the IHD103 The Ethernet cable connection procedure is available as well 6 ...

Page 11: ...I procedure Configure the IHD103 from the local GUI is suitable if you want to make more major changes of the device such as switching between the extender and the Seliro full mesh mode It can also be used for the connection procedure but the most suitable way is to use the Ethernet or WPS procedure In some cases it is necessary for Wi Fi extender configuration 1 Plug in the AC DC power adapter th...

Page 12: ...the power adapter to a wall outlet and let the Wi Fi extender startup again 6 6 1 Placement when connecting to home network using cable If the Wi Fi extender is connected to the home network with an Ethernet cable then the Ethernet cable must be unplugged and plugged in again at the new location This is done either using another Ethernet outlet connected to the router or using a suitable Ethernet ...

Page 13: ...extender will give you guidance on where to place the Wi Fi extender RED flashing indicates that there is no connection to the router Action Move the Wi Fi extender closer to the router and try again If this does not help redo the Wi Fi connection procedure in chapter 7 2 once again to see if it helps RED stable indicates that there is a connection to the router but it is poor Action Move the Wi F...

Page 14: ...n the label of the IHD103 is 123456789012 1234567890 as for the examples label in this guide then the address to use is http IHD103 7890 The welcome page of the local GUI The welcome page of the local GUI requesting you to login will look like to the left Enter the username admin and the password admin to login It is recommended that the password is later changed from the local GUI to something un...

Page 15: ...lient side SSID and password which is the network name and password the IHD103 will use in your home for home devices to connect to When choosing the legacy extender mode from the menu of the GUI there is an option to choose which Wi Fi network to let the IHD103 connect to and extend This is the main network SSID and password option to the left This is an alternative to the WPS procedure This opti...

Page 16: ...Wi Fi network name SSID defined The IHD103 can use the same Wi Fi network name SSID as the router to make things easier in the sense that there is only one network name to care about when connecting a new device When devices move around in the home it will connect to any of the BSSID with the same logical network name SSID on your router or on the Wi Fi extender During the IHD103 connection proced...

Page 17: ... they are already configured to connect to the router Wi Fi SSID Since the Wi Fi extender use the same SSID and password the devices will connect to the Wi Fi device that is in closest range If the cloning procedure was not used or could not be used then there are two options available to connect a home device to the Wi Fi extender Use the WPS procedure This procedure is easy to use but it is not ...

Page 18: ... wall should be approximately 6mm This could be adjusted depending on the wall structure Fig 1 2 Attach the gateway to the screws Fig 2 Fig1 Fig 2 11 Troubleshooting Tips If the Wi Fi extender is not working as expected please try out the following troubleshooting tips Check that cables are connected properly Check if the connection status LED is lit If not try to power cycle the device If the con...

Page 19: ...at can overheat without ventilation Do not cover or crowd them with objects or clothing that prevents good ventilation Do not expose the product to liquid or moisture Do not expose the product to lit candles cigarettes open flames etc Do not drop throw or try to bend the product Do not allow children to play with the product as it contains small parts that could be detached and create a choking ha...

Page 20: ...ions 1 2 Power supplies defined for these products 1 For EU CSEC CS24F120200FGF Input 100 240V 50 60Hz 0 8A Output 12V 2 0A 24 0W supplied by Chou Sen Electronics Shenzhen Co Ltd Average active efficiency 86 2 Min Efficiency at low load 10 81 0 Min No load power consumption 0 10W Max 2 For UK CSEC CS24F120200FBF Input 100 240V 50 60Hz 0 8A Output 12V 2 0A 24 0W supplied by Chou Sen Electronics She...

Page 21: ... to 140 F Humidity relative non condensing Operating 10 to 90 Non operating 5 to 95 Frequency Band According to Directive 2014 53 EU Maximum Radio Frequency Power EIRP According to Directive 2014 53 EU WiFi 2412 2472MHz WiFi 5150 5250MHz WiFi 5250 5350MHz WiFi 5470 5725MHz WiFi 100mW WiFi 200mW WiFi 100mW WiFi 200mW This device is restricted to indoor use when operating in the 5150 MHz 5350 MHz fr...

Page 22: ...h respect to the product is extended directly to you from or on behalf of Tilgin AB Limited warranties may be granted to you by the equipment provider in its capacity as reseller of the product Please contact your equipment provider for information regarding warranties for the product 18 Notice of Copyright and Patent Protection This product incorporates technology which is copyrighted patented or...

Page 23: ...t s conformance has been verified EMC WAN LAN EN 55032 2015 EN 55035 2017 EN 61000 3 2 2014 EN 61000 3 3 2013 EMC 2 4GHz 5GHz WiFi Draft EN 301489 17 V3 2 0 Draft EN 301489 1 V2 2 0 RF Health Portion 2 4GHz WLAN EN 300328 V2 1 1 RF Health Portion 5GHz WLAN EN 301893 V2 1 1 Health Safety EN 62368 1 2014 A11 2017 Health SAR EN 62311 2008 Transmitter frequency WiFi 2412 2472 MHz Max EIRP 100mW Transm...

Page 24: ...ved This Quick Guide and any associated artwork software and product designs are copyrighted with all rights reserved Under the copyright laws this Quick Guide artwork software and product designs may not be copied in whole or part without the written consent of Tilgin AB Under the law copying includes translation to another language or format ...

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