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Tiger Serve Assembly Guide

Product Overview   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   3

Tiger Serve Features . . . . . . . . . . . . . . . . . . . . . . . . . . .   3

Package Content   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   4

Hardware Overview   . . . . . . . . . . . . . . . . . . . . . . . . . . .   4

Site Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   6

Unpacking Tiger Serve   . . . . . . . . . . . . . . . . . . . . . . . . .   6

Installing Tiger Serve  . . . . . . . . . . . . . . . . . . . . . . . . . .   7

Installing and Uninstalling the Server Nodes   . . . . . . . . . .   17

Installing The Front Panel Bezel  . . . . . . . . . . . . . . . . . . .   8

Connecting The Appliance to The Power   . . . . . . . . . . . . .   9

Powering On The Appliance  . . . . . . . . . . . . . . . . . . . . . .   10

Cabling Tiger Serve   . . . . . . . . . . . . . . . . . . . . . . . . . . .   11

Hardware Monitoring  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   14

Monitoring the System Status   . . . . . . . . . . . . . . . . . . . .   14

Monitoring Connectivity . . . . . . . . . . . . . . . . . . . . . . . . .   14

Monitoring Power Supply  . . . . . . . . . . . . . . . . . . . . . . . .   15

Post Installation Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . .   15

Removing The Bezel and Cleaning the Filter . . . . . . . . . . .   15

Replacing a Failed Power Module   . . . . . . . . . . . . . . . . . .   21

Summary of Contents for Tiger Serve

Page 1: ... and Uninstalling the Server Nodes 17 Installing The Front Panel Bezel 8 Connecting The Appliance to The Power 9 Powering On The Appliance 10 Cabling Tiger Serve 11 Hardware Monitoring 14 Monitoring the System Status 14 Monitoring Connectivity 14 Monitoring Power Supply 15 Post Installation Maintenance 15 Removing The Bezel and Cleaning the Filter 15 Replacing a Failed Power Module 21 ...

Page 2: ...nder such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise rest...

Page 3: ...via 1 10GbE access the volumes concurrently without risk of data corruption utilizing the optimum of their connection Tiger Serve can accommodate up to 2 server nodes in order to provide run time metadata controller failover and constant availability of the shared storage The appliance is shipped fully configured to you To deploy Tiger Serve you should simply 1 Rack mount the appliance or install ...

Page 4: ... components listed above is missing from your shipment please contact your reseller or Tiger Technology support immediately Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger Serve appliance you have received depending on the model and firmware version Technical Characteristics Description Specification Chassis dimensions 25 5 D 17 2 W 3 47 ...

Page 5: ...iew The back of the appliance features the following elements 2 x power supply modules 1 or 2 removable server nodes each in its own drawer The back of each server node features the following elements System power button and system reset button UID button activating the UID LED on the front panel for easier physical identification of the appliance and the server node depending on the configuration...

Page 6: ... Unpacking Tiger Serve Important Do not throw away any of the packaging components until you ensure that the appliance works properly and there is no need to return any part Tip It is advisable to keep all packaging components until the warranty of your appliance expires 1 Cut the straps of the box cut or remove the tape and open the flaps 2 Take out the rack mount rails kit box and the box with d...

Page 7: ...g techniques when lifting the appliance 4 Take out the front panel bezel Installing Tiger Serve Before installing Tiger Serve in a rack or on a table top consider the limitations for maximum cable lengths when deciding on the location of the appliance within your facility Also check the appliance s technical characteristics to make sure that the rack the table meets the physical electrical and the...

Page 8: ...irection on the printed labels the appliance is installed off the floor dust that accumulates on the floor is drawn into the interior of the appliance by the cooling fans Excessive dust inside the appliance can cause overheating and component failures there is at least 50cm 19 inches of clearance at the front and rear of the appliance for accessing network cables or equipment the appliance receive...

Page 9: ...b screws on either side clockwise Connecting The Appliance to The Power Your Tiger Serve is shipped with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Serve should a power supply module fail you can replace it while the system is operating see Replacing a Failed Power Module on page 21 You can replace a failed power module only with a...

Page 10: ...is no light at all Powering On The Appliance Powering on the appliance means to power up at least one of the server nodes installed in it You can power up the other server node at any time while the appliance is operating To power on a server node 1 Press once the power button at the back of the server node 2 Wait until the button or the power status LED at the front becomes solid green To turn of...

Page 11: ... the Fibre Channel ports using multipathing prior to connecting it contact Tiger Technology support for instructions The appliance can connect to client computers via 1GbE and or 10GbE When a client computer is connected to the appliance via 10GbE directly or using an Ethernet switch there s no need to connect that computer through the Public port as well To connect Tiger Serve to the shared stora...

Page 12: ... cable in the port of the Fibre Channel switch that is connected to the shared storage Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To interconnect Tiger Serve through the 10GbE port Note Your Tiger Serve shipment doesn t include copper and fibre optic cables The ports of the 10GbE cards don t feature SFP sockets 1 Remove the prot...

Page 13: ...e Ethernet switch that is connected to client computers Note If you opt for interconnection via switch refer to your switch documentation for further setup instructions To interconnect Tiger Serve through the Public port Note Your Tiger Serve shipment doesn t include twisted pair cables 5 Plug one end of the network cable into the Public port of the appliance 6 Plug other end of the network cable ...

Page 14: ...olor Status Description network activity LED amber blinking The Public port is online and there s LAN activity through it The Public port is offline or there s no transaction nodes communication LED amber blinking The node can communicate normally with the other node of the appliance The two nodes of the appliance cannot communicate with one another or one of the nodes is offline unit ID LED red s...

Page 15: ...s dust from accumulating in the enclosure It is advisable to clean the bezel filter every 3 months Indicator LED color Status Description activity LED left indicator green blinking The adapter is sending or receiving network data at up to 10Gbps No network activity on the link link LED right indicator amber solid or blinking The 10GbE LAN card is initialized The adapter is not receiving power or t...

Page 16: ...To remove the bezel 1 Loosen the thumb screws on either side of the bezel 2 Gently pull away the bezel from the front panel of the appliance To clean the bezel filter 1 Remove the bezel see steps on page 16 The filter is snapped on the inside frame of the bezel ...

Page 17: ... to replace a failed server node or install a new server node to allow for Tiger Serve s failover capability There s no need to shut down an operating server node when installing the other server node in the free drawer There s no need to uninstall the appliance from the rack in order to install or uninstall a server node Warning Before proceeding make sure that the power cord of the server node y...

Page 18: ... and remove it 2 Unpack the server node from its box 3 Open the side levers at a 90 angle and slide the server node into the corresponding drawer until it makes contact with the enclosure Important Make sure the server node is not upside down To determine the top and bottom of the server node use the text direction on the printed labels ...

Page 19: ...king the side tabs If the server node can be pulled out repeat the steps for installing it from the beginning 5 Push the levers to the sides 6 Proceed with cabling the server node see Cabling Tiger Serve on page 11 and powering it on see Powering On The Appliance on page 10 To uninstall a server node 1 Find the server node that you want to uninstall and turn it off see Powering On The Appliance on...

Page 20: ...Tiger Serve Assembly Guide Post Installation Maintenance 20 3 Open the side levers at 90 angle 4 Holding the levers with both index fingers press the two side tabs ...

Page 21: ...odules installed in the rear of the appliance These modules supply redundant power to Tiger Serve should a power supply module fail you can replace it while the system is operating You can replace a failed power module only with a power module of the same model To replace a failed power module 1 Find the failed power module the light of its LED indicator is solid red or there s no light at all 2 U...

Page 22: ...ng the lever slide it out of the appliance 4 Insert the new power module until it makes full contact with the enclosure and you hear a clicking sound Tip To check that the power module is properly installed try to pull it out without pressing the side tab If the power module can be pulled out repeat the step again ...

Page 23: ...Tiger Serve Assembly Guide Post Installation Maintenance 23 5 Plug the power cable in the module s socket ...

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