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Tiger Box1 Assembly Guide

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Site Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Hardware Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Post Installation Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 21

System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Initial Setup of the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . 24

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Summary of Contents for Tiger Box1

Page 1: ...Tiger Box1 Assembly Guide Product Overview 3 Site Installation 5 Hardware Monitoring 18 Post Installation Maintenance 21 System Restore 24 Initial Setup of the Appliance 24 ...

Page 2: ...laimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom Otherwise restrict the ability of a manufactur...

Page 3: ...l 10Gb Ethernet and or 1Gb Ethernet The appliance is shipped fully configured to you To deploy Tiger Box1 you should simply 1 Rack mount the appliance or install it on a table top see Installing Tiger Box1 on page 8 2 Install the drive carriers in the enclosure see Installing the Drives on page 9 3 Connect the appliance to the power source and turn it on see Connecting The Appliance to The Power o...

Page 4: ...sted above is missing from your shipment please contact your reseller or Tiger Technology support immediately Important Check if both warranty stickers at the back of the chassis are intact If a warranty sticker is damaged immediately contact Tiger Technology at support tiger technology com Hardware Overview Note The pictures used to illustrate the product in this manual may differ from the Tiger ...

Page 5: ...purchased client connectivity through 8 16Gb FC ports 10Gb Ethernet ports 1Gb Ethernet ports 1 x Ethernet port for safety net access to the appliance 1 x Ethernet port for public and Internet communication Tiger Box1 supports the following types of cables for connection of client computers and or switches Clients via Fibre Channel fibre optic cable with LC connectors for SFP transceivers Clients v...

Page 6: ...cking Tiger Box1 6 Tip It is advisable to keep all packaging components until the warranty of your appliance expires 1 Cut the straps of the box cut or remove the tape and open the flaps 2 One by one take out the RAID drives and then their foam case ...

Page 7: ...t at each side and place it on a surface ensuring that the system remains stable Important Tiger Box1 weighs approximately 20kg Attempting to move it without assistance could cause personal injury Request assistance and use proper lifting techniques when lifting the appliance 4 Take out the cases with the rack rails kit and the cables ...

Page 8: ... Tiger Box1 in a rack follow the instructions supplied in the rack mount rails kit to install the appliance Tip Install the heaviest devices in the lowest position in the rack To make the lift of Tiger Box1 easier insert the RAID drive carriers after installing the appliance in the rack Installing Tiger Box1 on a Table Top If you do not plan to install your Tiger Box1 in a rack and you opt for tab...

Page 9: ... them yourself in the appliance Important To prevent drive failure in case the drives have been transported to you in cold environment temperature less than 15 C 59 F let the drives return to room temperature for at least 3 hours before installing them in the enclosure Each drive is labeled and must be inserted in the drive bay corresponding to its number as described in this scheme Tip If you int...

Page 10: ...mbly Guide Site Installation Installing the Drives 10 2 Press upwards the lever release button on the front of the drive carrier The lever opens 3 Find the label on the drive that specifies its corresponding drive bay ...

Page 11: ...the Drives 11 4 Slide the drive carrier into the corresponding slot until the lever makes contact with the enclosure 5 Push the lever up to finish sliding the drive carrier into the drive bay To ensure that the lever is locked you must hear a clicking sound ...

Page 12: ...ulled out repeat the steps for installing it from the beginning 7 Repeat the above steps for each drive in the kit Installing The Front Panel Bezel Tiger Box1 is shipped with a bezel that should cover the front panel Tip You can install remove the bezel at any time without having to turn off or dismount the appliance from the rack To install the bezel 1 Insert the tabs on each end of the bezel int...

Page 13: ...ward the release latches at each side of the bezel and gently pull it away from the front panel Connecting The Appliance to The Power Your Tiger Box1 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Box1 should a power supply module fail you can replace it while the system is operating see Replacing a Failed Power ...

Page 14: ...1 Plug the power cord in the power socket of the power supply module 2 Connect the power cord to the power outlet If the appliance is properly connected the power module LED indicator will start blinking in green If there s problem with the module installation its LED indicator is red blinking or solid or there is no light at all ...

Page 15: ...ch SAN client to a separate network port but rather connect them to the Public port through an Ethernet switch and spare the remaining network ports for connecting LAN clients You can connect client computers directly to the available FC 10GbE 1GbE ports for full bandwidth or you can expand the number of connected clients by deploying FC Ethernet switches Note that in this configuration the bandwi...

Page 16: ...N computer Note Your Tiger Box1 shipment doesn t include fibre optic and copper Fibre Channel cables The FC ports are with optical SFPs 3 Plug one end of the fibre optic cable into the SFP socket of the appliance port 4 Do one of the following Plug other end of the fibre optic cable in the port of the Fibre Channel card of the client computer Plug other end of the fibre optic cable in the port of ...

Page 17: ...your switch documentation for further setup instructions To connect a LAN computer via 10GbE port Note Your Tiger Box1 shipment doesn t include copper and fibre optic cables 1 Plug one end of the cable into the 10GbE port of the appliance 2 Do one of the following Plug other end of the cable in the 10GbE port of the client computer Plug other end of the cable in the 10GbE port of the Ethernet swit...

Page 18: ...network cable provided in the shipment in the port with label Admin port 2 Plug other end of the network cable in the LAN port of the computer from which you want to access the web interface Important The Admin port is designed solely as a safety net allowing you to access the web interface when you have misconfigured the appliance s network identification and fail to access it from any computer H...

Page 19: ... and needs to be replaced with the spare drive following the steps described in Replacing a Failed Drive on page 21 Indicator LED color Status Description system activity LED green solid system is idle green slow blinking once a second maintenance operations running while system is idle like disk defragmentation for example green fast blinking more than 4 times a second system is busy network acti...

Page 20: ...tus of your connection through an 1 GbE port using the LED indicators above it Indicator LED color Status Description left green solid 2Gb mode right green solid 4Gb mode both green solid 8Gb mode Indicator LED color Status Description left green solid 4Gb mode right green solid 8Gb mode both green solid 16Gb mode Indicator LED color Status Description activity LED left indicator green blinking Th...

Page 21: ... Storage page of Tiger Store s web UI Degraded RAID status indicates that a drive has failed and needs to be replaced If more than one RAID drive fails the RAID will become inaccessible and data loss is possible To replace a failed RAID disk with the spare drive 1 Remove the front panel bezel 2 Find the failed drive its HDD status LED indicator the left indicator is red 3 Press the lever button on...

Page 22: ...n case another RAID drive fails in the future Replacing a Failed Power Module Your Tiger Box1 is shipped to you with two power supply modules installed in the rear of the appliance These modules supply redundant power to Tiger Box1 should a power supply module fail you can replace it while the system is operating You can replace a failed power module only with a power module of the same model To r...

Page 23: ...stallation Maintenance 23 3 Holding the lever of the power module with your index finger push the side tab to the right and slide out the unit from the appliance 4 Slide in the new power module and hear the side tab click into the bay ...

Page 24: ...nce is ready To ensure that the system restore is finalized wait between 5 and 10 minutes before attempting to access it Initial Setup of the Appliance Before you begin work with the product on a Tiger Box1 appliance you need to perform its initial setup The initial setup includes the following procedures Configure the IP address of each network port of the appliance see Configure the IP Addresses...

Page 25: ... subnet as the Public port set it to 172 16 100 101 for example Note For more details about changing your IP address refer to the documentation of your operating system Tip Once you finish the initial setup and set another IP address to the Public port you can revert back to your old IP address 3 In a web browser type the pre defined IP address of the appliance for the Public port 172 16 100 100 4...

Page 26: ...2 1ax LACP and is set up for teaming Additionally Tiger Box1 allows you to assign two or more IP addresses to the same network card thus making it accessible from networks on different subnets Changing the name of the appliance can be useful to more easily identify your appliance on the network or if you deploy more than one Tiger Box1 appliances in your organization to facilitate you in distingui...

Page 27: ...t that will communicate with the appliance through this port If computers in your facility are already interconnected in a LAN you can simply assign an IP address to the Public port in the same subnet When a LAN client can reach the appliance both through the Public port and another faster port to ensure that the Tiger Client always mounts the shared volumes over the faster connection it is advisa...

Page 28: ... their storage servers list you may have to manually edit the appliance s name on client computers refer to the Tiger Client User s Guide To rename the appliance Important To rename the appliance you will have to reboot it 1 In the left pane of Tiger Store s web interface click System and then Settings 2 In Appliance Name enter a new name of the appliance and click Apply 3 Confirm that you want to...

Page 29: ...in environment for Tiger Box1 1 In the left pane of the web interface click System and then Settings 2 In Domain Info click Domain 3 In the respective fields enter the domain name and the user name and password of a user that can join computers to the specified Active Directory domain 4 Click Apply 5 In the left pane select System and then Maintenance 6 In System Reset drop down box select Full Sy...

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