11
Troubleshooting
problem
The air fryer does
not work
The appliance is not plugged in.
You have not set the timer.
The pan is not put into the
appliance properly
The overheating protection
is turned on
Put the mains plug in an earthed wall socket.
Turn the timer knob to the required
preparation time to switch on the appliance.
Slide the pan into the appliance properly.
Use a pointed object to press the RESET button
at the bottom of the appliance.
Possible cause
Solution
The ingredients fried
with the air fryer are
not done.
The ingredients are
fried unevenly in the air
fryer.
Certain types of ingredients
need to be shaken halfway
through the preparation time.
The amount of ingredients
in the basket is too big.
The set temperature is too
low.
The preparation time is too
short.
Put smaller batches of ingredients in the basket.
Smaller batches are fried more evenly.
Turn the temperature control knob to the required
temperature setting (see section ‘settings’ in chapter
‘Using the appliance’).
Turn the timer knob to the required preparation time
(see section ‘Settings’ in chapter’ Using the appliance’).
Ingredients that lie on top of or across each other
(e.g.fries) need to be shaken halfway through the
preparation time. See section‘Settings’ in chapter ‘Using
the appliance’.
Fried snacks are not
crispy when they come
out of the air fryer.
I cannot slide the pan into
the appliance properly.
White smoke comes out
of the appliance.
Fresh fries are fried
unevenly in the air fryer.
Fresh fries are not crispy
when they come out of
the air fryer.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
There are too much
ingredients in the basket.
The basket is not placed in
the pan correctly.
You are preparing greasy
ingredients.
The pan still contains grease
residues from previous use.
You did not use the right potato
type.
You did not rinse the potato sticks
properly before you fried them.
The crispiness of the fries
depends on the amount of oil and
water in the fries.
Use oven snacks or lightly brush some oil onto the
snacks for a crispier result.
Do not fill the basket beyond in full, refer to the “Setting”
table above.
Push the basket down into the pan until you hear a
click.
White smoke is caused by grease heating up in the pan .
make sure you clean the pan properly after each use.
Use fresh potatoes and make sure they stay firm during
frying.
Rinse the potato sticks properly to remove starch from
the outside of the sticks.
Make sure you dry the potato sticks properly before you
add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
When you fry greasy ingredients in the air fryer, a large
amount of oil will leak into the pan. The oil produces
white smoke and the pan may heat up more than usual.
This does not affect the appliance or the end result.
