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• Make sure Wi-Fi is turned on.
• Make sure you have selected the right network and entered the correct
password.
I cannot connect more than one USB device
• If you need to connect multiple USB devices, connect a USB hub to the
USB port on the Y-cable to give you more USB ports.
An app will not download or install
• Your TV dongle may not have enough available memory for the new
app. Remove unnecessary apps and files using the FileBrowser app. Your
TV dongle has 4GB of memory.
• Make sure Wi-Fi is turned on.
The Google TV Remote app on my smartphone or tablet won’t
find the TV dongle
• Use an Android smartphone or tablet. iPhones will not work with the TV
dongle.
• If the TV dongle hasn’t been found after several attempts, press
Cancel
and manually type the IP address of the TV dongle. The IP address can
be found in Settings
→
Wi-Fi Settings
→
Advanced Settings.
• Your smartphone or tablet may not work with the TV dongle. Use a USB
mouse to navigate the menus.
