EXULUS-HD1 & EXULUS-4K1 Spatial Light Modulators
Chapter 8: Troubleshooting
Rev I, October 18, 2022
Page 37
Chapter 8
Troubleshooting
Symptom
Possible Cause
Solution
System does not start
No power is supplied to the device
Connect the power supply
Power switch is off
Switch on the power
Power cord is broken
Change power cord
Power adaptor is broken
Contact Thorlabs Technical
Support
GUI does not start
USB port is not connected
Connect the USB cable
USB cable is broken
Change USB cable
System does not output
correct pattern
HDMI-compatible connector is not
connected
Connect the HDMI-compatible
cable
HDMI-compatible cable is broken
Change HDMI-compatible cable
SLM display is not shown as extended
Set the SLM display as
extended (Refer to Section 4.2)
Incorrect SLM ID setting
Change the SLM ID
(Refer to Section 5.3.1)
SLM panel failure
Contact Thorlabs Technical
Support
If problem cannot be identified, contact Thorlabs Technical Support.
