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Chapter 6: Thorlabs Worldwide Contacts

 

 

 

 

Page 17

 

 

 

 

Thorlabs Worldwide Contacts 

For 

technical 

support 

or 

sales 

inquiries, 

please 

visit 

us 

at 

www.thorlabs.com/contact

 for our most up-to-date contact information. 

Summary of Contents for DC Series

Page 1: ...Thorlabs Digital Camera Quick Start Guide ...

Page 2: ... Installation 5 3 6 Installing the Software 5 3 6 1 Load the Distribution Disk 5 3 6 2 Driver Selection 6 3 7 Basic Connections 10 3 7 1 Connections for Camera Link Scientific Camera 10 3 7 2 Connections for a Gigabit Ethernet Scientific Camera 11 3 7 3 Connections for a USB 3 0 Scientific Camera 12 Regulatory 13 4 1 Waste Treatment is Your Own Responsibility 13 4 2 Ecological Background 13 Produc...

Page 3: ...ific_Series_Digital_Camera_User_Guide TSI_Application_Programming_Interface_Guide ThorCam_Software_User_Guide DCx_User_and_SDK_Manual 1 2 Receiving and Unpacking Your camera was thoroughly tested and carefully packed at the factory Once the camera shipment is accepted for delivery the carrier assumes full responsibility for its safe arrival Should you receive your shipment with any damage conceale...

Page 4: ...ncluded power cord is the correct type for the service you are connecting to AND connected to a properly grounded power outlet 100 240 VAC 50 60 Hz Transportation and delivery may cause the Digital Video Camera to be warm or cool upon receipt Please wait for the device to reach room temperature before attempting to operate There are NO user accessible fuses in this Digital Video Camera or the incl...

Page 5: ...th Scientific Camera families have their own drivers Camera Link Gigabit Ethernet USB 3 0 and SDK Figure 1 Scientific and Compact Scientific Cameras DCC or DCU also referred to as DCx Compact USB Cameras are small with either a black stainless steel or grey plastic case depending on the model The DCx Camera family has its own USB drivers and SDK Figure 2 DCU DCC cameras ...

Page 6: ...ms Although the system will work with other adapters including laptop GigE adapters it is recommended that this card be used for optimal performance on all desktop installations 1 Power down the computer 2 Taking necessary precautions install the Intel PCI PCIe GigE adapter 3 Turn on the computer and accept Windows driver recommendations for the newly installed hardware 4 Run the software installe...

Page 7: ...ling a PCIe USB3 0 card Power down the computer Taking necessary precautions install the USB 3 0 PCIe interface card Turn on the computer 3 Otherwise simply connect the camera to a USB3 0 port on the PC 4 Accept the driver installation recommendations for the newly installed hardware 5 Power on the camera and run the ThorCam application software 3 6 Installing the Software The Thorlabs camera soft...

Page 8: ... you have more than one camera and with different interfaces select all that apply If you re unsure select them all Select a driver for installation by clicking on the dropdown and selecting either of the two choices This feature will be installed on local hard drive or This feature and all subfeatures will be installed on local hard drive There are no subfeatures so both choices do the same thing...

Page 9: ...with the driver installation Depending on your PC s configuration and the drivers you selected you might encounter the additional Windows security dialogs below Be sure to click install to complete the operation otherwise the installer will roll back and exit ...

Page 10: ...tup installation Page 8 ITN000081 D03 Rev N Camera Link Driver Installation if selected Click Install USB Driver Installation if selected Click Install Gigabit Ethernet Driver Installation if selected Click Install ...

Page 11: ...mera is connected and powered up you can navigate to the ThorCam Imaging Software as shown below Start All Programs ThorIabs Scientific Imaging ThorCam Figure 3 Thorlabs Start Menu Shortcuts Please refer to the User Manual for more information on the additional items installed during this procedure including configuring the Gigabit Ethernet Driver for best performance ...

Page 12: ...Connections for Camera Link Scientific Camera Power to camera must be turned off before connecting to computer CL_0 to Camera Link Port 0 CL_1 to Camera Link Port 1 Port 0 is default Port Port 1 used for Multi Tap operation For operation with a single Camera Link cable always use port 0 ...

Page 13: ...Chapter 3 Setup installation Page 11 3 7 2 Connections for a Gigabit Ethernet Scientific Camera ...

Page 14: ...Chapter 3 Setup installation Page 12 ITN000081 D03 Rev N 3 7 3 Connections for a USB 3 0 Scientific Camera Note Compact Scientific cameras use the USB 3 0 cable for both data and power ...

Page 15: ...e OEM products that means assemblies to be built into a unit by the user e g OEM laser driver cards Components Mechanics and optics Left over parts of units disassembled by the user PCB s housings etc If you wish to return a Thorlabs unit for waste recovery please contact Thorlabs or your nearest dealer for further information 4 1 Waste Treatment is Your Own Responsibility If you do not return an ...

Page 16: ...unnecessary force as this may damage the connectors Clean using a soft lint free cloth Use of isopropyl alcohol is permitted however do not immerse in any liquid or solvent Clean any accessible optical surfaces with an appropriate optics grade tissue or cloth 5 1 1 Service Only trained and approved Thorlabs personnel should service the system Please contact Thorlabs Technical Support at techsuppor...

Page 17: ...he Camera is Sending Data There is no Ethernet Connection Yellow Normal Operation Not Applicable There is no Ethernet Connection or The Camera is Plugged into a 10 100 Mbps Network LED Color If LED is On If LED is Flashing If LED is Off Green The Link is Operational but the Camera is not Sending Data Normal Indicates that the Camera is Sending Data There is no Ethernet Connection Green Orange Norm...

Page 18: ...USB 2 0 Port Amber Camera has internal USB problem Not Applicable There is no USB Connection or Camera is turned off Status Green Camera is paused Green Camera is sending frames Camera is turned off LED If LED is On If LED is Flashing If LED is Off Status Blue Connected to USB 3 0 Port Green Connected to USB 2 0 Port Amber Camera has internal USB problem USB port cannot provide sufficient power to...

Page 19: ...Chapter 6 Thorlabs Worldwide Contacts Page 17 Thorlabs Worldwide Contacts For technical support or sales inquiries please visit us at www thorlabs com contact for our most up to date contact information ...

Page 20: ...www thorlabs com ...

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