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RF11iQ Warranty and User Manual
RF11iQ
Warranty & User Manual
Thor Technologies Pty Ltd reserves the right to alter or change the specifications and/or product
as and when deemed necessary to keep in line with the Company policy of ongoing improvement
in research, development and features of the product range.
1. INTRODUCTION
Thank you for choosing the THOR Smart Rack Guard iQ (RF11iQ).
The Smart Rack Guard iQ (RF11iQ) has been designed with industry leading technology of
integration of secure IP based monitoring functions with the ability to communicate via a web
browser or Smartphone application. This remote access will allow users, particularly service
technicians, immediate advice of any high voltage incident or damage affecting the premium-
filtered protector. This manual will explain how to setup and use these features of the product to
ensure integrity and security standards are maintained.
Purpose
Why is there a need to communicate with a filtered surge protector? Today many electrical
appliances have the ability to be turned on or off remotely. In many instances service personnel
can monitor systems and equipment to ensure they are performing correctly. Instant advice of a
problem can save on downtime and reduce associated call outs. Early detection to faults and the
ability to reset equipment remotely can relieve expensive call out costs.
The RF11iQ can alert via email should the product sustain any damage from a power surge or
other high voltage incident. If either of the two separate inbuilt power circuits are affected, an email
will be sent immediately to advise of such an event. At the same time an automated on board
alarm sounds (within the unit), if damage has been sustained and the product needs replacing.
Once the email has alerted a service technician of a problem they can log into the site through a
web browser or mobile application, diagnose and make a decision on what needs to happen next.
The alarm can be turned off remotely by the service technician. The ability to switch off the alarm
may alleviate concern or potential annoyance once the fault has been detected and the need for
an alarm expires.
If connected equipment is not functioning correctly service personnel are able to log in and reset
this equipment. The ability to turn each circuit on or off becomes an invaluable time and cost
saving function.
Conventions
The product programming software will run a web server that serves simple and uncluttered HTML
and/or XML pages to indicate system status. Industry Standard Internet Protocols are used. In
addition the software has inbuilt email functionality.
