EN-20
Troubleshooting
N°
Indication
Problems
Solution
1
The machine is off the
ground.
The main unit
is suspended.
Put the main unit back on
the ground and press the
cleaning key again.
2
The dust box is not
installed.
The dust box is taken
out and is not
installed.
Put the dust box back into
the product and press the
cleaning key again.
3
The battery fails.
An error
occurs during
battery
charging.
Contact after-sales service
personnel to test the
battery.
4
Please check whether the
wheels are stuck.
The wheels
are stuck.
Check whether the wheels are
entangled with other objects and
clear the objects.
5
Please check whether
the front bumper
bracket is stuck.
The front bumper
bracket is stuck.
Check whether the front
bumper bracket can
rebound properly.
6
The battery level is low.
Please charge.
The battery level is
lower than 20%.
The machine automatically
activates the recharge mode.
7
Please check whether
the side brushes are
entangled or stuck.
The side brushes
are abnormal.
Check whether the side brushes
are entangled with other
objects and clear the objects.
8
Please move the
machine to an open
area.
The machine fails to
get out of the trap.
Please move the main unit to an
open place and press the
cleaning key again.
Summary of Contents for THVC204RW
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