THOMSON TG508, Setup And User Manual

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E-DOC-CTC-20090507-0001 v1.0 63
6 Troubleshooting
6.2 Reset to Factory Defaults
Resetting your Thomson Gateway
If at some point you can no longer connect to the Thomson Gateway or you want to make a fresh install, it
may be useful to perform a reset to factory defaults.
Warning
A reset to factory default settings deletes all configuration changes you made. Therefore, after the reset, a
reconfiguration of your Thomson Gateway may be needed.
Methods
You can choose between:
Software Reset
Hardware Reset
Software Reset
Proceed as follows:
1 Browse to the Thomson Gateway GUI .
2 On the Thomson Gateway menu, click Configuration .
3 In the Pick a task list, click Reset my Thomson Gateway to default settings .
4 The Thomson Gateway restores the initial configuration and restarts.
5 The Thomson Gateway returns to the Thomson Gateway home page (unless the IP address of your
computer is not in the same subnet as the default IP address of the Thomson Gateway, being
192.168.1.254 ).
Hardware Reset
Proceed as follows:
1 Make sure the Thomson Gateway is turned on.
2 Use a pen or an unfolded paper clip to push the recessed Reset button. Push it until the Power LED lights
red - this will take about 7 seconds.
3 Release the Reset button.
4 The Thomson Gateway restarts.
Your system administrator may have disabled the physical reset button of the Thomson
Gateway. In this case, a hardware reset to defaults is not possible.