Chapter 1: Connections and Setup
Contact Your Local Cable Company
You will need to contact your cable company to establish an internet account before you can use your modem.
You should have the following information (which you will find on the sticker on the modem) ready:
.
• The serial number
.
• The model number of the modem
• The Media Access Control (MAC) address
.
Record your information here:
Serial Number:__________________________________
Model Number:__________________________________________
MAC Address: __________________________________________
Please verify the following with the cable company:
• The cable service to your home supports DOCSIS/Euro-DOCSIS compliant two-way modem access.
• Your Internet account has been set up.
• You have a cable outlet near your PC and it is ready for cable modem service.
Note:
It is important to supply power to the modem at all times. Keeping your modem plugged in will keep
it connected to the Internet. This means that it will always be ready when you are.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not attempt any
rewiring without contacting your cable company first.
7
