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If there is an issue with the registration you will see the below screen and the reason for the problem is listed.
TROUBLESHOOTING
• Ensure you have followed the full registration process
• Check if your SIM card is inserted correctly
• Make sure the tracker is switched on
• Make sure that all the settings are OK
I’M NOT RECEIVING ANY NOTIFICATIONS OR MESSAGES
• Make sure you have sufficient credit on your SIM CARD.
• Ensure you have the push alert settings switched on in the settings.
• Make sure that you have used the correct SIM CARD numbers in the APP
• Make sure the Watch is switched on and has power.
THE TRACKER IS NOT PROVIDING IT POSITION
• Push on the location icon in the MAP screen to increase the tracking frequency.
RECYCLING
This symbol on the product or on its packaging indicates that this product shall not be treated as household
waste. Instead it should be taken to an applicable collection point for the recycling of electrical and electronic
equipment. By ensuring that this equipment is disposed of correctly you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by inappropriate waste
handling of this product. The recycling of materials will help to conserve natural resources.
For more information please contact your local council or waste disposal service.
IMPORTANT SAFEGUARDS & PRECAUTIONS:
• Read this user’s manual carefully before using the THOMSON Personal Watch and keep this manual in a safe place
for future reference.
Summary of Contents for BB8297
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