Wireless audio intercom
17
EN
F - FAq
Problem
Possible causes
Solutions
The handset screen does not
turn on.
If the batteries are charged and
correctly inserted.
Change the batteries
Check that the handset is turned
on by pressing and holding
the
key
The handset constantly displays
“SEARCHING”.
If the handset is near its base.
Redo the “handset/base pairing”
step.
If the base has power.
The handset does not ring for
incoming calls.
If the base or telephone network
connection is
correct.
Check the connections
The strike plate is not
released.
If the strike plate module is
correctly connected and
powered.
Modify your installation
The caller number is not
displayed on the handset
screen.
If your telephone subscription provides for this
The handset does not ring when
a visitor presses the call button
on the intercom panel.
If the intercom panel has the
proper power supply.
Check the intercom panel power
supply.
If the intercom panel is near the
base.
Bring the base closer to the
intercom panel.
The handset is off
