GB
Troubleshooting
GB
Problems / malfunctions
Cause / remedy
General (all functions)
The appliance will not start
• Are the power cord, plug and socket intact?
• Before checking, unplug the power cord; have all repairs carried
out by authorised specialists
• Is the appliance switched on?
➔
Check
Vacuum cleaning (dry vacuuming)
Dust comes out of the appliance
during vacuuming
• Is the aqua filter system fitted as described in the user manual?
• Is there enough water in the waste water tank?
➔
Check
Suction power gradually decreases
• Is the special hygiene filter clogged?
➔
Clean the special
hygiene filter
• Are the nozzles, suction pipe or hose blocked by coarse dirt?
➔
Stretch the hose during operation to loosen the blockage;
remove the blockage
• Is the housing cover properly shut?
➔
Check
Suction power is too low
• Is the ejector in the suction port clogged?
➔
Disassemble and
clean or rinse out with water
• Is the special hygiene filter clogged?
➔
Clean the special
hygiene filter
• Are the nozzles, suction pipe or hose blocked by coarse dirt?
➔
Disassemble and clean
• Is the electronic suction power control set to MIN?
➔
Set the suction power to MAX
• Is the mechanical suction power control on the handle open?
➔
Close the sliding button on the handle
Numerous water droplets on
the inside of the housing cover
• The AQUA-Pure filter box is probably too full of dust
➔
Clean the AQUA-Pure filter box, change the water
Problems / malfunctions
Cause / remedy
Wet vacuuming
The appliance switches off
during operation
• Is the waste water tank full (float switch triggered)?
➔
Empty it
• Have you tilted or suddenly turned the appliance (float switch
triggered)?
➔
Make sure the appliance is level and switch it
on again.
Water comes out of the exhaust
openings
• Is the float in the waste water tank dirty and stuck, which
means it can no longer respond when the tank is full?
➔
Clean the float and the tank
An excessive pool of water collects
in the suction chamber (a few drops
are considered normal)
• Are the gaskets and seal faces heavily soiled?
➔
Clean them
• Did you forget to put in the wet vacuuming insert?
➔
Check
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THOMAS
THOMAS
