MAINTENANCE
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WARRANTY
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T H M T I B I A
T H M T I B I A
If you are using a hose, handle it with care - never aim the
hose directly at the bearing components (fig. 1).
NOTICE
Clean your THM-components at regular intervals by
using water and a non-abrasive, environmentally
friendly cleaning agent.
When cleaning your THM components always check
for signs of damage (dents, cracks, scratches, large
abrasions, worn areas, etc.).
Periodically preserve the surface of your THM
components using a high quality protecting wax or
other similar agent.
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The maintenance intervals required for your bicycle depend on how often and in which weather
conditions it is used.
The following maintenance measures should be conducted more frequently if the bicycle is used
in extreme conditions (rain, dirt, long distances, etc.).
When conducting regular maintenance procedures make sure your bicycle is always clean and
well protected by lubricants and cleaning agents. Ask your specialist dealer about appropriate
lubricants and cleaning agents as well as information relating to their correct application.
Risk of accident caused by a malfunctioning crank and stem system due to loose screw connections.
- Check the required tightening torque of all screw connections after the first 100 km
– Retighten the connections if necessary. Repeat this check every 2500km!
Risk of accident caused by malfunctioning brakes.
- After conducting any cleaning, maintenance or repair work make sure that the braking rims of
you wheels are free from lubricants (such as grease, oil, silicon, Teflon, wax or other similar
agents).
WARNING
Regular maintenance
Please contact us
before returning a defective THM product!
If products are returned without our previous agreement, the shipping costs incurred will
be charged to your account!
Materials defect liability
We provide a 24-month warranty for all THM products which covers material and processing
defects.
During this period all products accepted to be defective are replaced at no cost to the user.
The liability period starts at the time the relevant THM product was purchased. Liability does
not extend to any kind of damage caused by accidents, modifications, negligence or improper
handling and use.
Liability shall expire if repair work or any other work on the THM product has been conducted by
unauthorised persons.
The same shall also apply to any direct or indirect damage resulting from an action described in
the preceding sentence.
Warranty
Minor damage to your THM products will be repaired by our workshop free of charge even after
expiration of the 24-month liability period, provided that the work required does not exceed
0.5 hrs.
The decision regarding whether or not a repair is to be carried out free of charge rests solely with
us.
If the damage has been self-inflicted, there is no entitlement to free repair work!
In the event of self-inflicted damage please send us the product concerned for inspection. We will
then assess the level of work required and either perform the repair free of charge or send you a
quotation. It is then up to you to decide whether or not to go ahead with the repair work.
When returning a damaged product to us please ensure adequate postage costs are provided.
Any shipment which is not prepaid will be rejected and returned to the sender! In the event
of irreparable damage (e.g. caused by an accident) we will provide a 40% discount from the
respective list price if you purchase a new THM product as a replacement.
The relevant claim must be forwarded directly to THM Faserverbund-Technologie GmbH. The
irreparable product shall then remain our property.
