When cleaning your THM components always check
for signs of damage (dents, cracks, scratches, large
abrasions, worn areas, etc.).
MAINTENANCE
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T H M F I B U L A
Risk of accident caused by malfunctioning brakes.
- After conducting any cleaning, maintenance or repair
work make sure that the braking rims of your wheels are
free from lubricants (such as grease, oil, silicon, Teflon,
wax or other similar agents).
WARNING
Periodically preserve the surface of your THM
components using a high quality protecting wax or
other similar agent.
Periodically check the gear and brake cables to ensure
they are moving freely.
Periodically check all bolts to ensure they are firmly
secure; when doing this observe the respective
tightening torques.
WARRANTY
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T H M F I B U L A
Please contact us
before returning a defective THM product!
If products are returned without our previous agreement, the shipping costs incurred will
be charged to your account!
Materials defect liability
We provide a 24-month warranty for all THM products which covers material and processing
defects.
During this period all products accepted to be defective are replaced at no cost to the user.
The liability period starts at the time the relevant THM product was purchased. Liability does
not extend to any kind of damage caused by accidents, modifications, negligence or improper
handling and use.
Liability shall expire if repair work or any other work on the THM product has been conducted by
unauthorised persons.
The same shall also apply to any direct or indirect damage resulting from an action described in
the preceding sentence.
Warranty
Minor damage to your THM products will be repaired by our workshop free of charge even after
expiration of the 24-month liability period, provided that the work required does not exceed
0.5 hrs.
The decision regarding whether or not a repair is to be carried out free of charge rests solely with
us.
If the damage has been self-inflicted, there is no entitlement to free repair work!
In the event of self-inflicted damage please send us the product concerned for inspection. We will
then assess the level of work required and either perform the repair free of charge or send you a
quotation. It is then up to you to decide whether or not to go ahead with the repair work.
When returning a damaged product to us please ensure adequate postage costs are provided.
Any shipment which is not prepaid will be rejected and returned to the sender! In the event
of irreparable damage (e.g. caused by an accident) we will provide a 40% discount from the
respective list price if you purchase a new THM product as a replacement.
The relevant claim must be forwarded directly to THM Faserverbund-Technologie GmbH. The
irreparable product shall then remain our property.