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TLX160 Matrix Switch Product Manual
thinklogical
Rev. E, February, 2018
Section 4: Thinklogical Support
How to Contact Us
Customer Support
Thinklogical
®
is an engineering company and we will always do our best to ensure that you
receive any assistance you need directly from our most knowledgeable engineers
.
We believe that the first line of support comes from the design
engineers that developed each particular product.
Therefore, your questions or issues will be handled promptly by our in-house engineers who are most
familiar with your products
. We won’t be satisfied until you are satisfied.
Thank you for choosing Thinklogical
®
products for your application.
We appreciate your business and are dedicated to helping you successfully use our products.
is always here to help you.
To contact us, please use the following telephone numbers and internet-based methods:
®
Website
Check out our website at
www.thinklogical.com
for current products, support documents and
useful information about all the products and services we offer, including technical specification
sheets, quick-start guides and product manuals (for viewing online or for download).
Note
: Most online documents are stored as Adobe Acrobat “PDF” files. If you do
not have the Adobe Acrobat reader needed to view PDF files, visit
www.adobe.com
for a download.
Thinklogical is staffed
Monday through Friday from 8:30am to 5:00pm
, Eastern Time Zone.
We will do our best to respond to your email inquiries promptly. Please use the following email
addresses:
– Information on Thinklogical
and our products.
– Sales Department - orders, questions or issues.
– Product support, technical issues or questions, product
repairs and request for Return Authorization.
