Page 21
TLX CATx Extension Products Manual
thinklogical
®
Rev. B, August 2016
Warranty
Thinklogical, LLC
®
warrants this product against defects in materials and workmanship for a period of
one year from the date of delivery. Thinklogical, LLC
®
and its suppliers disclaim any and all other
warranties.
Note:
Thinklogical, LLC
®
products carry a one year warranty, with longer term available at
time of purchase on most products. Please refer to your product invoice for your
product
’s Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer
within a year from the date of delivery
.
If you wish to return your device, contact the Thinklogical, LLC
®
authorized dealer where you purchased
the device, or if you purchased directly, call Thinklogical, LLC at
1-800-291-3211
(USA).
Return Authorization
In the event you must return a product to Thinklogical
®
directly, please contact
Customer Support
at:
1-800-291-3211
or
1-203-647-8700
.
If you need to return your Thinklogical
®
product to us for any reason, please get a
R
eturn
M
erchandise
A
uthorization Number (RMA#)
from Thinklogical’s
Product Support Department (1-203-647-8798)
before sending the unit in.
Customer Support will ask you to describe the problem and will issue you a
R
eturn
M
erchandise
A
uthorization number (RMA#). Pack the device in its original box, if possible, and return it with the RMA#
printed on the outside of the box.
Note: DO NOT return a product to Thinklogical
®
without a Return Merchandise
Authorization.
Our Addresses
If you have any product issues or questions or need technical assistance with your Thinklogical
®
system,
please call us at
1-800-291-3211 (USA only)
or
1-203-647-8700
and let us help. If you need to write us
or return a product, please use the following address:
Return address for products with Return Merchandise Authorization:
Thinklogical, LLC®
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
PHONE: 1-203-647-8700
Website:
Facebook:
www.facebook.com/ThinklogicalUSA
LinkedIn:
www.linkedin.com/company/thinklogical
:
http://plus.google.com/u/0/109273605590791763795/about
YouTube:
www.youtube.com/user/thinklogicalNA
Twitter:
