Troubleshooting
No power:
Make sure the power is on.
Check the LED to see if the battery is low.
No sound from the speakers:
Make sure all the cables are firmly connected.
Check the volume.
Make sure your audio player is working properly.
Headphones attached to the bass tube? Unplug them.
If your cell phone came with an audio adapter, try using it first.
Sound only from one speaker:
Make sure all the cables are firmly connected.
If your cell phone came with an audio adapter, try using it first.
Crackling sound from speakers:
Make sure all the cables are firmly connected.
Make sure your audio player is working properly.
Sound is distorted:
Turn down the volume slightly.
Make sure your audio player is working properly.
Hum or noise in speaker output:
Make sure all the cables are firmly connected.
Move the BoomTube away from interference, like a TV.
Sound suddenly stops:
Make sure all the cables are firmly connected.
