4 • Troubleshooting
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To troubleshoot:
1. If a sequence is being executed, terminate the sequence by selecting
Batch > Stop
in Chromeleon.
2. Try to toggle the valve from Load to Inject by clicking the
Load
and
Inject
buttons on the Dionex ICS-1100 Control panel in Chromeleon.
3. Turn off the Dionex ICS-1100 power briefly and then restart.
4. If the problem persists, repeat
5. If the problem persists, contact Thermo Fisher Scientific for assistance.
This error occurs if a command is issued to control an option that is not
installed.
To troubleshoot:
Check the Chromeleon Server Configuration program to verify that the option
is enabled.
This error occurs if you try to calibrate the pressure slope when the pressure is
less than 3 MPa (500 psi).
To troubleshoot:
Contact Thermo Fisher Scientific for assistance
.
This error indicates a problem in the pump controller electronics.
To troubleshoot:
Contact Thermo Fisher Scientific for assistance. The Dionex ICS-1100
electronics components cannot be serviced by the user.
OPTION NOT INSTALLED
PRESSURE SLOPE CALIBRATION ERROR
PUMP MOTOR LOST CONTROL
Summary of Contents for Dionex ICS-1100
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