Thermo Scientific Dionex AutoTrace 280, Operator'S Manual

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Dionex AutoTrace 280 Operator’s Manual
68
Doc. 065330-05 03/2020
Pump Errors
Syringe Errors
Action: Contact Technical Support for Dionex products.
Pump x stalled
Cause:
Flow rate is too high for the cartridge or disk installed.
Action:
Reduce the flow rate of the sample pump.
Cause:
Sample may contain particles that are clogging the cartridge or disk.
Action:
Filter the sample as required. Be careful not to lose analytes that
would affect recovery; for tips on optimizing sample recovery, see
Section 3.3.1 .
Cause:
High backpressure due to a tubing blockage.
Action:
Replace blocked tubing with tubing of the same length and ID (see
Section 5.1 ).
Cause:
Loose connection between the pump motor and the sensor connector.
Action:
Reseat the pump connector.
Cause:
The pump motor or sensor has failed.
Action:
Replace the pump (P/N 071529 for the cartridge model; P/N 071530
for the disk model) (see
Section 5.11 ).
Action:
If the error message appears again, contact Technical Support for
Dionex products.
Air syringe cannot find home
Air syringe motor stalled
Liquid syringe cannot find home
Liquid syringe motor stalled
Cause:
Syringe home position not calibrated properly.
Action:
Run the appropriate diagnostic method (Adjust Air Syringe or Adjust
Liq Syringe) (see
Section 4.2 ).