Observation
Possible cause
Recommended action
Unexpected error is displayed
There was a software error.
Follow the instructions in the
error message.
Export the log files to
determine the potential
source of the unexpected
error. See “Export log files for
plates, install runs, injections,
and instrument“ on page 170.
Restart the system using the
On/Off switch on the rear
Service tools
The Service tools function is password-protected and for service use only.
Appendix A
Troubleshooting
Service tools
A
SeqStudio
™
Genetic Analyzer Instrument and Software User Guide
183