Thermo Scientific Alpha pH 560
41
Chapter 9
General Information
Thermo Fisher Scientific warrants this product to be free from
significant deviations in material and workmanship for a period of one
year from the date of purchase. If repair is necessary and not the result
of abuse or misuse within the warranty period, please return by freight
pre-paid and amendment will be made without any charge. Eutech
Instrument Customer Service Dept. will determine if the product
problem is due to deviations or customer abuse. Out-of-warranty
products will be repaired on an exchange basis at cost.
Before returning goods for any reason whatsoever, the Customer Service
Dept. has to be informed in advance. Items must be carefully packed to
prevent damage during shipment, and insured against possible damage
or loss. Thermo Fisher Scientific/ Oakton Instruments will not be
responsible for any damage resulting from careless or insufficient
packing.
Warning: Shipping damage as a result of inadequate packaging is the
user's/distributor’s responsibility. Please follow the guidelines below
before shipment.
Use the original packaging material if possible when shipping the unit
for repair. Otherwise wrap it with bubble pack and use a corrugated box
for additional protection. Include a brief description of any faults
suspected for the convenience of Customer Service Dept., if possible.
The
A
lpha pH 560 Controller contains no user repairable components.
Please contact Thermo Fisher Scientific or its distributor if there is any
problem with the unit.
To remove dust, dirt and spots, the external surfaces of the pH
Controller may be wiped with a damp, lint-free cloth. A mild
household cleaner can also be used if necessary.
Warranty
Return of Goods
Guidelines for
Returning Unit for
Repair
Maintenance
and Cleaning
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