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10. APPENDIX
10.3.2 SLX/ SLXE HMI BLOCKS AT “PRINTING DATA” MESSAGE
Check if Delivery cket
working OK
Clear the TDP history
and try Trip Ticket
1. Generate a Start Of Trip in HMI
2. Disable TDP and Clear TDP history
3.Enable TDP and try Trip Ticket
Do ‘cold restart’* of the HMI and
generate SOT and try again
Stop
No
Yes
Start
Try Trouble
shoong for
ERROR6
Replace Printer
and Try again
Return the
Printer via
warranty claim
Stop
Contact ASM for
support
Stop
Does it Print Trip
cket OK?
Check Printer Firmware version
557_009 or later
No
Does it Print Trip
cket OK?
Does it Print Trip
cket OK?
Does it Print Trip
cket OK?
Contact ASM for
support
Stop
No
No
No
Yes
Yes
Yes
No
Stop
Yes
Update Printer
Firmware to
557_009/ Latest
Does it Print Trip
cket OK?
Stop
Yes
No
Does it Print Trip
cket OK?
Stop
Yes
No
Yes
*Note
: Cold Restart will erase all the HMI logged data, please do a WinTrac Download if data backup is required
*Note: Cold Restart will erase all the HMI logged data, please do a WinTrac Download
if data backup is required.