Maintenance
note: do not attempt to repair this water heater yourself, call a qualified plumber for
assistance. before maintenance takes place, the power supply needs to be shut off.
the thermaQ Midi does not require any regular maintenance. however, to ensure
consistent water flow, it is recommended to complete the following.
1. Periodically remove scale and dirt that may build up at the aerator of the faucet or in
the shower head.
2. your water heater includes a Magnesium sacrificial anode as part of the immersion
heater assembly. The anode is present to ensure that your water heater tank does
not corrode, should this device not be serviced. The location of the immersion is as
described above and is accessible from the grey service hatch on the bottom of
the unit.
3. The anode should be inspected annually and its condition checked, if the anode
is sufficiently corroded it should be replaced to ensure the protection of your water
heater.
4. The pressure relief valve should be inspected annually as well as the expansion
vessel, check valve and pressure reducing set if fitted.
Guarantee
your ThermaQ water heater is guaranteed for a period of 12 months from the date of
purchase. The unit is only guaranteed if the water heater has been installed and maintained
in accordance with these instructions. Full guarantee information can be found at:
thermaQ.co.uk/guarantee.
Trouble-Shooting
Excellence in Hot Water Technology.
10
11
ThermaQ Specification Hotline 01924 270847
ProBlems
PossIBle causes
correctIve actIoNs
the pressure release
valve is constantly
discharging or
dripping.
•
The incoming cold mains
pressure is to high.
•
Please fit pressure reducing set
in-line with system 3.
the pressure release
valve drips or
discharges whilst the
unit is heating up.
•
There is insufficient expansion for
your system.
•
Please fit an expansion vessel or
increase the vessel size.
the unit is not
producing any hot
water.
•
The unit is not powered up.
•
The thermal cut-out has activated.
•
The element has failed.
•
The thermostat has failed.
•
Please check the system has
access to power supply.
•
Reset the cut-out in accordance
with this manual.
•
Please replace the immersion
heater.
•
Please replace the thermostat.
Insufficient amounts
of hot water
available.
•
The heater has been undersized.
•
The unit has been mounted the
wrong way round.
•
The thermostat has failed.
•
Please replace the heater with
one of adequate size.
•
Please mount the heater
ensuring pipes are facing
downwards.
•
Please replace the thermostat.
the unit has begun
to leak.
•
Faulty plumbing connection.
•
Tank gasket has failed.
•
Please check all joints to the
water heater.
•
Please replace the gasket that
attaches between the tank and
the immersion heater.
all other faults
•
Please contact your installer before contacting ThermaQ Limited.
Item
uNIt
QuaNtIty
Electric Water Heater.
Unit
1
Bracket.
Piece
1
Rubber plug and screw.
Piece
1
Operation and Installation instructions.
Copy
1
Cable Clamp and Screw Sets.
Set
1
PackINg
lIst
