ThePondguy UtilityFlo Series Installation & Maintenance Download Page 2

SAFETY

WARNING: FOR YOUR PROTECTION, ALWAYS UNPLUG THE UNIT FROM THE 

POWER SOURCE BEFORE INSTALLING OR SERVICING. SHOULD THE UNIT 

APPEAR TO BE NOT WORKING, DO NOT ATTEMPT TO REACH, REMOVE, OR 
DISASSEMBLE BEFORE DISCONNECTING IT FROM THE POWER SOURCE.

1. ALWAYS use a properly grounded AC outlet. Do not immerse the UtilityFlo™

pump’s plug in water or attempt to use a wet plug.

2. Provide a “drip loop” for the power cord. This is a loop in the cord below the level

of the receptacle or plug that prevents water from traveling along the cord in the
direction of the receptacle.

3. Be sure that a ground fault circuit interrupter (GFCI) is installed in the branch

circuit supplying the pond equipment.

4. NEVER remove the ground pin from the plug.
5. The UtilityFlo™ is not suitable for use in swimming pools, swimming ponds, or

other situations where humans may make bodily contact with the water.

6. The power cable cannot be replaced. If the power cable becomes damaged, the

UtilityFlo™ should be discarded.

IMPORTANT: The Pond Guy®, Inc. is not responsible for losses, injury 

or death resulting from a failure to follow these safety precautions, 
misuse or abuse of equipment.

TECHNICAL SPECS

MODEL

VOLTAGE

WATTAGE

GPH @ 

0’ HEAD

GPH @  

5’ HEAD

GPH @  

10’ HEAD

SHUT OFF 

HEIGHT

PLUMBING SIZE

UtilityFlo™ 2000

120V / 60 Hz 140 Watts 2,000 GPH 1,200 GPH 630 GPH

13’

¾” – 1 ¼”  Barb

or 1” FPT

UtilityFlo™ 3000

120V / 60 Hz 190 Watts 3,000 GPH 1,900 GPH

1,250 

GPH

16.5’

¾” – 1 ¼” Barb

or 1” FPT 

INSTALLATION

Always cut the step down fitting to the largest connection that will work with 
your tubing to maximize water flow. After you have connected the tubing pump is 
ready for operation. Simply place the pump directly in the pond and connect the 
power outlet. The pump must be completely submerged in water when operating. 
For best results the pump should be placed on a flat surface away from sludge or 
algae mats. 

The UtilityFlo™ pump should not be frozen in the water.

MAINTENANCE & TROUBLESHOOTING

This pump will require minimal maintenance although some maintenance 
will be required.

SYMPTOM

POSSIBLE SOLUTIONS

Pump does not turn on.

Power cord not connected. Circuit breaker tripped. Faulty GFI.

Pump turns on then shuts off.

Pump is getting hot due to low water level or because intake is clogged. 
Pump is plugged into an extension cord resulting in low voltage.

Reduced water flow.

Pump is plugged with debris and pump intake needs cleaning. Tubing is 
clogged with debris. Low water level.

3

2

UtilityFlo

™ 

Series

Submersible Pumps

Installation & Maintenance Instructions

WARNING

!

• To reduce the risk of electrical shock, 

use only on portable self-contained 

fountains no larger than 5 feet in any 

dimension.

• Risk of electric shock, do not remove 

cord and strain relief. Do not connect 

conduit to pump.

• This pump has been evaluated for use 

with water only.

• Reduce risk of electric shock during 

operation of this pump requires the 

provision of acceptable grounding.

• Risk of electric shock – This pump 

has not been investigated for use in 

swimming pool or marine areas.

• Do not connect to any voltage other 

than that shown on the pump.

• Always disconnect from electrical 

outlet before handling the pump.

• Operate pump completely 

submerged for proper cooling.

Reviews: