Thelin Echo Direct Vent, Service Manual

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THELIN HEARTH PRODUCTS
Gas Heater Service Manual 11
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Thelin Hearth Products warrants the Pellet & Gas Heater against defects in material and workmanship for a period
of five (5) years from the date of purchase with the exception of the electrical components, gaskets, logs, moving
parts, gas valve and control, and burner which are warranted for a period of one (1) year from date of purchase.
Glass, gasketing, gold plating, and paint are not covered by the warranty. This warranty does not include service
call cost or any other additional charges. Call the dealer to arrange for all warranty work.
Exclusions to this limited warranty include: Injury due to malfunction of the product, loss, damage, defect, failure
to function, due to an accident, negligence, misuse, improper installation, alteration or adjustment of the
manufacturer’s settings, lack of proper and regular maintenance, damage incurred while in tr ansit, or an act of
God.
Only the original purchaser of this heater is covered by this limited warranty. If the unit is used for commercial
purposes, it is excluded from this warranty. The warranty is automatically voided if the unit’s serial number has
been removed or altered in any way or the wrong fuel has been used.
No dealer, distributor, or similar person has the authority to represent or warrant Thelin Hearth Products beyond
the terms contained in this limited warranty. Thelin Hearth Products assumes no liability for such representations
or warranties.
THIS LIMITED WARRANTY IS THE ONLY WARRANTY SUPPLIED BY THELIN HEARTH PRODUCTS,
(UNLESS AN EXTENDED WARRANTY HAS BEEN PURCHASED) THE MANUFACTURER OF THE
UNITS. ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY EXPRESSLY
DISCLAIMED AND PURCHASER’S RECOURSE IS EXPRESSLY LIMITED TO THE WARRANTIES SET
FORTH WITHIN.
HOW TO USE THIS WARRANTY : If you find this unit to be defective in material and/or workmanship within
a period of five (5) years from the date of purchase, contact your local dealer from whom you purchased the
heater. All warranty work must be authorized by the factory in advance of repair and an authorization number
assigned. A warranty repair claim form must be signed by both the dealer and the customer. In the event your
dealer is no longer in business or you cannot locate a dealer, you may do the following: Call or write factory,
giving proof of purchase information and a narrative description of the defect together with your name and
address. Only the factory can authorize a heater or part return. Upon authorization by factory, return defective
heater or part, freight prepaid to Thelin Hearth Products, Warranty Division, 12400 Loma Rica Drive, Grass
Valley, CA 95945. Returned part or product will be repaired or replaced at Thelin Hearth Products
’ option and
will be returned to you, freight prepaid, as soon as practical, but not later than 30 days after receipt.
To register your Thelin Hearth Products warranty, complete and sign the enclosed warranty card and mail it
within ten (10) days from date of purchase.
OTHER RIGHTS : This warranty provides you with certain legal rights. You may have additional rights, which
vary from state to state in regard to this warranty.
AUTHORIZED WARRANTY PAYMENT : Thelin Hearth Products will credit the dealer account the sum of
fifty dollars ($50.00) per occurrence and thirty-five cents ($0.35) per mile, maximum one hundred (100) miles
round trip.
Thelin Hearth Products reserves the right to change, without notice, product features or specifications described.