Issued: 31/07/2012 by GJW
Page 10 of 13
8 Troubleshooting
1.
One of the colours (red, green or blue) is not being illuminated on the lights.
(i)
The most likely reason is that one of the cables is not screwed in properly Check the LED
lighting cables are pushed in and the screws are finger-tight
2. The light works for a period of time then goes off.
(i)
The lights are protected with an over-temperature circuit which will turn off the light to
prevent over-heating. Check the fan in the back of the light is rotating freely and that it is
not obstructed. In the event of a problem, contact Top Hex to return the unit for repair.
3. None of the lights are working.
(i)
Check there is at least one indicator illuminated on the
Lighting Control
, this confirms the
unit is powered up. If not, check the power is on, then check the fuses in the mains plug
and in the back of the
Lighting control
.
(ii)
Try connecting the lighting control into just one
LED floodlight
via a short cable. Add the
lights one by one to identify a faulty light or cable.
4. The lighting control or LED floodlight has failed.
(i)
Contact Top Hex to arrange for the unit to be returned for repair. Top Hex offer a lifetime
repair guarantee service on all TheatreCom products. Please use the original packaging.
