The Handy THSSWB, Operator'S Manual, Page: 10 / 16

TROUBLE SHOOTING
WARNING: Before performing maintenance , switch off the machine, pull out the mains plug, and wait until the
machine stops completely.
Problem P ossible cause R emedy
Motor does not start No power supply Check the mains supply.
Mains cable defective Ask one of our authori s ed service dealers to inspect i t .
Overload protection is activated
Wait until the machine cools down and press the green
button.
Collection box s afety cut-out d evice
( collection box is unlocked)
Check and lock the collection box .
Motor sounds but does not
start
Cutting roller is blocked
Turn off the device.
Switch the forward/reverse switch into
the reverse direction.
Switch on the machine until the jam has been cleared.
Switch the machine off again.
Change the direction t o forward rotation.
Capacitor fault Bring the machine to one of our service dealers for repair.
The s hredding m ateria l i s not
drawn into the shredder
Reverse rotation.
Turn off the machine and change the d irection of rotation
using the selector switch.
Shredding material caught in filling
hopper
Switch off the machine . Switch the forward/reverse switch
to the reverse direction. Switch on the machine to release
the material , remove any foreign matter.
Switch the machine off again.
Change the direction t o forward rotation.
Shredding material too soft or wet Push down with a branch
Cutting roller worn
Adjust the fixed counter blade as described under
"Adjusting the blade clearance”.
If the cutting roller is severely worn, replace it.
Shredding material is not cut
cleanly Fixed counter blade is not adequately
adjusted
Adjust the counter blade.
Device s tarts b ut is b locked
by e ven a s light l oad, a nd
is switche d o ff b y the
protective motor switch.
Extension cable is too long or
cross-sec tion is too thin.
Socket is too far from mains supply or
cross-section of mains cable
is too thin .
Check the extension cable is at least 1. mm , maximum
m long. If using longer cable, minimum cross-section
is . mm
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