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The First Years Home & Away Computer-Connect, User Manual

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The First Years Home & Away Computer-Connect User Manual Download Page 12

22              

get ready for

 

thefirstyears.com

™

get ready for 

thefirstyears.com

™

           

23

Home & Away

 

Computer-Connect

™

 Digital Video Monitor

English

Troubleshooting

Problem

Possible Cause

Solution

No power
(No lights on unit)

No connection
Connection indicator on 
USB connector is flashing 

  USB Connector

•   Unit is not plugged in. 

  Child Unit

•   Unit is not turned on.
•   Adapter not plugged in.
•   Adapter is plugged into 

outlet that is turned off.

•   USB Connector is too far 

from Child Unit (out of 
range).

•   Child Unit is turned off. 

 
 
 

•   USB Connector has 

temporarily lost 
connection to Child Unit. 
 
 
 

•   Units are no longer 

digitally paired.

•   Plug into USB port.

•   Move USB Connector

 

closer to Child Unit. 

•   Turn on the Child Unit. 

Connection indicator on 
both units should stop 
blinking and glow blue. 

•   Reset system by 

turning off Child Unit 
and unplugging USB 
connector. Turn Child Unit 
on. Plug in USB connector. 
Relaunch software.

 

 

 •  Follow add camera 

instructions on page 8 
and add as camera 1.

•   Press and hold power 

button.

•   Plug in adapter.
•   If outlet is controlled by  

a wall switch, be sure  
switch is turned on.

•   Skype has updated their 

software.

Troubleshooting

Problem

Possible Cause

Solution

Nightlight on Child Unit 
does not turn on or off

Nightlight on Child Unit 
does not stay on

Skype instructions are 
different than actual Skype

•   Unit is not turned on. 

•   No power to Unit.

•   Unit is running on 

battery power.

•   Press power button. 

•   Make sure adapter is 

plugged in and outlet is 
receiving power. If outlet 
is controlled by a wall 
switch, be sure switch 
is turned on. If running 
on battery power, the 
batteries are dead. 
Replace the batteries.

•   While under battery 

power the nightlight will 
shut off after 60 seconds.

•   Refer to Skype.com for 

setup instructions.

Summary of Contents for Home & Away Computer-Connect

Page 1: ...tact our Parent Service Center at 1 800 704 8697 or cs learningcurve com Often we can provide helpful tips and instructions to resolve your problem quickly over the phone or by e mail Y7400 get ready for thefirstyears com Home Away Computer Connect Digital Video Monitor ...

Page 2: ...duce heat IMPORTANT The user should not attempt to service this product Read all safety and operating instructions before operating this product Retain these instructions for future reference Observe all warnings Follow all operating instructions Do not tamper with the plug under any circumstances Power Source This product should be connected only to the power supply provided Cleaning Before clean...

Page 3: ... world of connectivity to your video monitor You can use free programs such as Skype or Google Chat to tap into your monitor from anywhere in the world This is a great way to check in from work and travel or let the grandparents check in on the little one Of course you get complete control over this and it works like any Skype call or phone call With the Home Away Computer Connect Video Monitor yo...

Page 4: ... CD into your computer See detailed instructions on page 10 if needed Set up the Child Unit Place unit 4 to 6 feet from child s crib or play area Connect remaining AC adapter to unit and plug into wall outlet To use 1 Hold down power button on Child Unit until connection indicator lights up and blinks to turn it on 2 Move antenna to full upright position 3 Lift camera to upright position 4 Insert ...

Page 5: ...heads protruding by at least inch For best results use a 3 4 inch long screw mount in a solid wood panel or use screw anchors 3 Fit the round openings on the wall mount slots over the screw heads then slide the unit down until it is seated firmly 4 To test that unit is securely mounted press on its top and side edges To Set Up Child Unit Slots in unit slide over screws For temporary battery powere...

Page 6: ... Open the on screen display by double clicking on the Icon located on your desktop 4 You are now ready to use your computer as your video monitor Please review the following descriptions of the On Screen Display to understand all of the features of this software On Screen Display The indicators controls and video display you ll see on your computer screen will be quite similar to those on the Pare...

Page 7: ...ter sound The image file will automatically be saved to the default location File location will be displayed in the lower left corner of the window You can click on this file location to see the picture you took The file location can be changed in Preferences in File menu Video Capture 1 Click on the Video icon to start recording You will hear a sound at the start of the recording 2 Video will be ...

Page 8: ...ou to chose between English default Spanish and French Once selection is made the language used in the software will change Preferences opens the Preferences Screen with the following topics Still Image allows you to change the location that your still images are stored and the naming convention for these images Video allows you to change the location that your video recordings are stored and the ...

Page 9: ...ion will vary based on the layout and construction of your home To test the Monitor s workable range walk though your house and yard to check for the volume of sounds being transmitted and the clarity of images being displayed Night Vision The Home and Away Computer Connect Digital Video Monitor is equipped with night vision technology that enables the transmission of video images even when your c...

Page 10: ...work Battery use is intended only during power outages or in temporary situations where electricity is not available If you are operating the Child Unit on batteries check the power light frequently and replace batteries once power button glows red Tip Use alkaline batteries for longer battery life WARNING Keep batteries away from children Parents are urged to exercise care in the storage use and ...

Page 11: ...Automatically adjust microphone settings check box as you would when using Skype 7 In the Speakers Dialog Box highlight Wireless Audio Device This designates the Child Unit of your Home and Away Computer Connect Digital Video Monitor as your new speaker so your baby will be able to hear you 8 Set speaker Volume using the Volume Selector Bar or click on the Automatically adjust speaker settings che...

Page 12: ...ue Reset system by turning off Child Unit and unplugging USB connector Turn Child Unit on Plug in USB connector Relaunch software Follow add camera instructions on page 8 and add as camera 1 Press and hold power button Plug in adapter If outlet is controlled by a wall switch be sure switch is turned on Skype has updated their software Troubleshooting Problem Possible Cause Solution Nightlight on C...

Page 13: ...ands Inc and when we use the terms you and your we mean the original end user customer Our products are guaranteed to be free from defects in material and workmanship under normal and intended use for a period of 90 days from the date of your purchase Repair Replacement If your product fails to meet our limited warranty during the warranty period we will at our option repair or replace the product...

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