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5-2 

Installation Guide 84464  Rev. 2 

 

 

STEP 2: Know your VesseLINK.  

It may be necessary to know details about your VesseLINK system when calling for help or 
service. 
 
IMEI is unique to each unit and can be found on the bottom plate of the BDU.  This IMEI can 
also be found in the 

http://portal.thaleslink

 under the ABOUT tab. 

 
IMSI is a unique identifier to each SIM card.  This IMSI can also be found in the 

http://portal.thaleslink

 under the STATUS

 SIM tabs. (SIM must be inserted) 

 

 

 

VesseLINK IMEI and IMSI from mobile device 

 
STEP 3: Install SIM 

Install SIM card from Air-time provider as below.  Insert card with contacts down as shown 
until it clicks into place. Be sure to engage the lock for the SIM Card 

 

Installing SIM card and engaging the lock 

 
STEP 4: Power the VesseLINK unit.  

This is simply done by pressing and releasing the power button on the BDU (see Figure on 
page 2). NOTE: After the button is pressed and released, a few seconds will pass before the 
power LED (left) starts flashing. It may take a few minutes on initial startup for all 3 LED’s on 
the unit top to turn solid GREEN or BLUE.  

 

 

System, Satellite and Wi-Fi status LED’s 

 

4 

Step 4 (Cont.) 

BDU Status LED’s 

Indicator 

 

 

Description 

  System 

Solid GREEN 

System functioning properly 

Flashing GREEN 

System busy (Booting up)  

Solid RED 

Fault (minor issue) 

Flashing RED 

Critical fault (major issue) 

 

 Satellite 

Solid BLUE 

Connected and passing data (over satellite) 

Solid GREEN 

System functioning properly 

Flashing GREEN 

Acquiring satellite 

Solid RED 

Fault (minor issue) 

Flashing RED 

Critical fault (major issue) 

  Wi-Fi 

OFF 

Wi-Fi OFF 

Flashing GREEN 

Wi-Fi  busy 

Solid Green 

System functioning properly 

Solid RED 

Fault (minor issue) 

Flashing RED 

Critical fault (major issue) 

 

STEP 5: Connect to VesseLINK Management portal to configure system

Option A: Via Wi-Fi. 
1.

With your mobile device connect to “Thaleslink” on Wi-Fi via the settings on your mobile 
operating system.   

2.

Open a web browser and type

http://portal.thaleslink 

 (do not type .com or any other 

extension) 
Click LOGIN button. Enter “admin” for Username and “admin” for Password.  

3.

As a default, no changes to setup are necessary, but advanced users may want to 
configure to their preferred system settings.  

4.

At this time it is advised that all users change your username and password. To Change 
Password: Go to Settings-->General and change the password for the Admin User   

Option B: Via (PC, Mac or Linux) Ethernet connection 
1.

With your computer connect the Ethernet RJ-45 Cable (included) to any of the 3 Ethernet 
ports on the BDU. (Shown on page 2) (Do not connect to the WAN port on the BDU) 

2.

Via the network settings on your computer’s operating system, select and connect to 
VesseLINK connection.  

3.

Open a web browser and type: 

http://portal.thaleslink

  

4.

Click LOGIN button. Enter “admin” for Username and “admin” for Password.  

5.

As a default, no changes to setup are necessary, but advanced users may want to 
configure to their preferred system settings.  

6.

At this time it is advised that all users change your username and password. To Change 
Password: Go to Settings-->General and change the password for the Admin User   

 

NOTE: If you forget the password, press and hold the reset pin on the back of the box (while 
powered on) in order to reset the system to factory settings. 

   

 

 

VesseLINK User Interface Login 

 

STEP 6: Place a phone call.  

1.

Choose either POTS or VoIP handset.  

2.

Remove the handset from the base and ensure a dial tone is present. 

3.

Call a known number to test call and voice clarity  
Dial 9, Country code, area code and phone number  

 

FOR EXAMPLE (do not dial this number): 9-1-555-555-5555

 

 
STEP 7: Access the internet.  

Once your device has successfully connected to the BDU, open the management portal 

http://portal.thaleslink

 to verify the satellite connection. 

 
Verify:  

No active alerts (DASHBOARD or ALERTS page on the Management Portal) 

Satellites detected (go to STATUS 

 SERVICE), signal strength bars (top right of screen) 

should show more than 1 bar as available.  

 
Try loading a small website such as www.google.com to verify your internet connection.  

 

If the page loads successfully you are ready to browse the internet. 

 

THALES MANAGEMENT PORTAL 

 

 

When you first log into the Thales Management Portal, you will notice on the left hand side of 
the screen. Each of these menu options will be discussed in detail.  
 

Status – Provides status of each of the Devices, GPS, LAN, Phones, Services, and the 
SIM card.  

Alerts – Provides a listing of system alerts 

Calls – Provides information relating to Calls, including current calls, call history, and 
call management. 

Distress – Allows the operator to send a distress signal. 

Settings – This section is where the operator can set operating parameters/ settings 
for sending messages, using Wi-Fi, WAN, LAN, Satellite, data, and phone.  

System – This section allows the operator to perform system backups, view data 
usage, rest the system, and view/updat

e system firmware. 

Diagnostics – The section enables the operator to run self-test, check system status, 
and view diagnostics logs entries. 

About – Provides system level information for the antenna, modem, power supply, 
system, VOIP Module, and Wi-Fi 

 
 
 
 

Thales Defense & Security, Inc. 

22605 Gateway Center Drive | Clarksburg MD 20871 

Toll-Free 1.800.324.6089 | Phone: 240.864.7000 | Fax: 240.864.7920 

Email: [email protected] | Website: www.thalesdsi.com 

 

PN 3402131-1 Rev 2 

Summary of Contents for VesseLINK VF350BM

Page 1: ...7 COPYRIGHT 2017 THALES DEFENSE SECURITY INC ALL RIGHTS RESERVED This document contains technology controlled for export by the U S Department of Commerce in accordance with Export Administration Regulations Diversion contrary to U S law prohibited VesseLINK Installation Guide ...

Page 2: ...f Commerce in accordance with Export Administration Regulations EAR Diversion contrary to U S law prohibited Include this notice with any reproduced portion of this document Revision History WARNING INFORMATION SUBJECT TO EXPORT CONTROL RESTRICTIONS This document contains technology controlled for export by the U S Department of Commerce in accordance with Export Administration Regulations EAR Div...

Page 3: ...and completeness of the material in this document The information in this document is subject to change without notice Thales and any other Thales trademark or Thales service mark referred to or displayed in this document are trademarks or registered trademarks of Thales Legal Notices This product is subject to a Limited Warranty Limitations Exclusions and Terms and Conditions which can be found o...

Page 4: ...lf in the defense of any such claims or actions Indemnity User agrees to defend indemnify and hold Thales harmless with respect to any claims or actions by any governmental entities or other third parties related to any violation of law with use of the Product or Accessories misuse of the Product or Accessories under these Terms and Conditions or any other violation of these Terms and Conditions a...

Page 5: ...de available by Thales with the Software in any manner USER shall use the Software solely as embedded for operation of this product No other licenses are granted by implication estoppel or otherwise Thales Product Warranty Claim Process Please see the Thales website at www thalesdsi com ...

Page 6: ...CK UNIT BDU 1 6 ABOVE DECK UNIT ADU 1 7 2 1 MOUNTING THE ABOVE DECK UNIT ANTENNA 2 1 POLE MOUNTING OPTIONAL 2 4 INSTALLING THE BELOW DECK UNIT 2 5 CONNECTING POWER TO THE BDU 2 7 SYSTEM STATUS INDICATORS 2 10 3 1 GENERAL GUIDELINES TROUBLESHOOTING 3 1 TROUBLESHOOTING 3 1 CONNECTOR DETAILS 3 2 4 1 DECLARATION OF CONFORMITY 4 1 5 1 VESSELINK QUICK START GUIDE PN 3402131 1 5 1 ...

Page 7: ...FIGURE 2 5 THALES ANTENNA MOUNTING BRACKET SHOWN WITH POLES NOT INCLUDED 2 4 FIGURE 2 6 TOP VIEW BDU MOUNTING SLOTS AND TEMPLATE INCLUDED IN KIT 2 5 FIGURE 2 7 INSTALLING SIM CARD AND ENGAGING THE LOCK 2 6 FIGURE 2 8 WI FI ANTENNA SIM CARD AC DC POWER ADAPTER AND ANTENNA CABLE INSTALLED 2 6 FIGURE 2 9 AC DC POWER SUPPLY 2 7 FIGURE 2 10 24V DC POWER CONNECTION 2 8 FIGURE 2 11 24V DC POWER CONNECTIO...

Page 8: ... VesseLINK User Manual Document 84469 located on the Thales website This VesseLINK system contains the Below Deck Unit BDU the Above Deck Unit ADU or antenna an AC DC power supply a Wi Fi antenna mounting hardware and connection cables The Thales VesseLINK product has been designed with simplicity in mind but more details may be found in the in depth User Manual The following terminology is used t...

Page 9: ...ay have other specific warnings and cautions WARNING USHOCK HAZARD The VesseLINK system is a sealed system and is not meant to be opened for repair in the field by operators or technicians Covers must remain in place at all times on the BDU and ADU to maintain the warranty terms Make sure the system is correctly grounded and power is off when installing configuring and connecting components WARNIN...

Page 10: ...wave frequencies that can be harmful to individuals While the unit is operating personnel should maintain a minimum safe distance of 1 0 meters 3 3 ft from the antenna The antenna should be mounted in an area that prevent the possibility of close exposure to the antenna s radiation Figure 1 1 MINIMUM Safe Distance From Antenna ...

Page 11: ...emplates PN 3900014 and 3900011 Quick Start Guide PN 3402131 1 VesseLINK Kit VF700BV includes everything in the VL350BM kit plus Thales IP Handset with 6 coil cord Note The SIM card is provided by the airtime service provider and may be packaged separately from this kit OPTIONAL ACCESSORIES Thales Stainless Steel Antenna Mounting Plate PN 85736 001 50m 164 ft BDU to ADU RF Coaxial Cable PN 855033 ...

Page 12: ...1 5 Installation Guide 84464 Rev 2 Figure 1 2 VesseLINK System with Accessories ...

Page 13: ... power switch one RJ 14 jack for POTS Plain Old Telephone Service Phone three POE Power over Ethernet RJ 45 connections for VoIP phones or Ethernet and one WAN Wide Area Network connection Figure 1 4 BDU Front Panel Detail Length 12 inches 30cm Width 9 inches 23cm Height 3 Inches 7 6cm Weight 7 5 lbs 3 4kg BDU ...

Page 14: ...he ADU also referred to as antenna is a standalone unit that connects to the BDU through a single coaxial cable DC power RF transmit and receive signals control data and GPS data are communicated between the ADU and BDU using this single coaxial cable Connect provided cable to the antenna after installing the antenna and before connecting it to the BDU The connector is shown in Chapter 2 Figure 1 ...

Page 15: ...for pole mounting instructions Keys to successful installation of the VesseLINK Antenna Mount where antenna is at least the minimum safety distance away from vessel personnel 1 0 m Mount antenna with unobstructed Full View of the sky Figure 2 1 Any blockage to part of the sky by metal objects could result in loss of connection and or poor data speeds Mount antenna level parallel to Main Deck Keep ...

Page 16: ...2 2 Installation Guide 84464 Rev 2 Figure 2 1 Placing Antenna for optimum performance Distance d 2 0m for S Band up to 50kW d 4 0m for X C Bands up to 50kW Figure 2 2 Placing Antenna With Existing Radar ...

Page 17: ...tail The antenna is mounted with either four M6 torque to 6 N m 4 4 ft lbs or four M10 torque to 28 N m 20 6 ft lbs stainless steel bolts included with KIT 1100791 501 as appropriate for the chosen mounting pattern on the base of the antenna Anti seize compound included should be applied to the stainless hardware immediately prior to installation Never exceed the recommended torque values on mount...

Page 18: ...racket is designed to work on standard 1 9 inch with included bushing 52mm and 3 inch poles poles not included This bracket has mounting holes that match the M6 mounting points on the bottom of the antenna The mounting bracket can be ordered by calling Thales at 1 800 914 0303 Option 3 Figure 2 5 Thales Antenna Mounting Bracket Shown With Poles Not Included ...

Page 19: ... the four corner mounting slots Figure 2 6 and provided hardware Included in each kit are mounting templates if custom mounting hardware becomes needed for your application VesseLINK can be mounted in any orientation but for best performance it is recommended to be mounted horizontally with the Thales logo facing up This will give the best protection against any spills or dripping water and allows...

Page 20: ... power supply cable and connect the provided 25m RF cable that goes to the antenna All connections are shown in Figure 2 8 Figure 2 7 Installing SIM Card and Engaging The Lock Figure 2 8 Wi Fi Antenna SIM Card AC DC Power Adapter and Antenna Cable Installed NOTE The BDU should be grounded Use a 14 AWG or larger ground wire to connect the BDU to earth ground during normal use ...

Page 21: ...DC optional DC power cable available Part 855024 020 o RED 10 32VDC o BLACK GND o Yellow Ignition Switch Turns BDU on off through a remote switch connection or vessel ignition Leave unconnected for BDU front panel switch operation on off VesseLINK Maritime kits come standard with universal power 100 240 VAC 50 60 Hz AC mains to 12 Volt DC adaptor 84670 001 and US and EU standard AC plugs Optional ...

Page 22: ...the fuse panel or external switch that is dedicated to the BDU for operating when the vessel s main ignition is off See Figure 2 10 for further details Take special note that when connected to a battery for operation and the yellow ignition line is tied directly to main power red line the only method to power down the BDU will be to turn off the main power connection on the BDU and this is NOT rec...

Page 23: ...ring any device from 24V DC systems It is important that 24V systems use the correct GND scheme that ensures unit is connected to the system s lowest potential usually chassis GND Otherwise damage to the BDU and antenna are likely and could void the warranty Figure 2 11 24V DC Power Connection ...

Page 24: ...g RED Critical fault major issue Satellite Solid BLUE Connected and passing data over satellite Solid GREEN System functioning properly Flashing GREEN Acquiring satellite Solid RED Fault minor issue Flashing RED Critical fault major issue Wi Fi OFF Wi Fi OFF Flashing GREEN Wi Fi busy Solid Green System functioning properly Solid RED Fault minor issue Flashing RED Critical fault major issue NOTE Th...

Page 25: ...er option is secured to BDU Check AC DC Power supply Brick is connected to AC Power Check Power D SUB 10 32V DC cable polarity is correct Check to ensure Ignition line is connected to switched line or connected to Red Positive line for continuous operation No or Weak WI FI Signal Connect Wi Fi antenna TOP LED Flashing Green Start up in progress Wait until unit has run diagnostics and completed sta...

Page 26: ...ted voice into terminal optional 5 SOS_IN SOS remote functionality Ground pin to activate internal SOS 6 GPI01 Software configurable GPIO pin 1 future 7 RS232_TD RS232 Output future 8 GND2 Ground 9 Audio_In Radio Gateway functionality differential Hi Z Audio Input from external Radio 10 Audio_Out Radio Gateway functionality Differential Low Z Audio Output to external radio mic input 11 RadioPTT Ra...

Page 27: ...pe KPPX 4x connector or similar Figure 3 2 12V Input and Mating Connector Detail BDU 10 32VDC Connection Detail Type 680M7W2103L201 connector or similar A1 V 10 32VDC A2 V GND Pin 5 Ignition Figure 3 3 10 32 VDC and Mating Connector Detail Pin 1 A1 A2 Pin 1 2 3 4 5 ...

Page 28: ...4 1 Installation Guide 84464 Rev 2 DECLARATION OF CONFORMITY Contact your Thales representative for a copy of the FCC Compliance statement ...

Page 29: ...5 1 Installation Guide 84464 Rev 2 VESSELINK QUICK START GUIDE PN 3402131 1 ...

Page 30: ...eters A typical VoIP phone configuration is shown below VoIP 1 will receive calls on line 1 of your SIM User 1001 Password 1001 Host sip thaleslink Protocol udp or tcp VoIP 2 will receive calls on line 2 of your SIM User 1002 Password 1002 Host sip thaleslink Protocol udp or tcp VoIP 3 will receive calls on line 3 of your SIM User 1003 Password 1003 Host sip thaleslink Protocol udp or tcp VesseLIN...

Page 31: ...WAN port on the BDU 2 Via the network settings on your computer s operating system select and connect to VesseLINK connection 3 Open a web browser and type http portal thaleslink 4 Click LOGIN button Enter admin for Username and admin for Password 5 As a default no changes to setup are necessary but advanced users may want to configure to their preferred system settings 6 At this time it is advise...

Page 32: ...Thales Defense Security Inc 22605 Gateway Center Drive Clarksburg MD 20871 Toll Free 1 800 324 6089 Phone 240 864 7000 Fax 240 864 7920 Email Customer Service thalesdsi com Website www thalesdsi com ...

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