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When the software is installed and the USB cables are connected to the TSW14J58EVM and the PC, the
TSW14J58 USB 3.0 converter should be located in the Hardware Device Manager under the universal serial bus
controllers as shown in
, labeled as FTDI FT601 USB 3.0 Bridge Device. When the USB 3.0 cable is
removed, this driver will no longer be visible in the device manager. The USB 2.0 device will be listed as USB
Serial Converter A, B, C and D. If the drivers are present in the device manager window and the software still
does not connect, remove the USB cables from the board then reconnect them. Attempt to connect to the board
using the GUI. If the problem still exists, cycle power to the board and repeat the prior steps.
Figure 4-3. Hardware Device Manager
Software Start-Up
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TSW14J58 JESD204C Data Capture and
Pattern Generator Card
SLWU094 – MARCH 2021
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