Troubleshooting 8
If a problem does occur with this STB, please check the table below to begin
troubleshooting. Alternatively you can contact the Tevion Technical support hotline
on 1300 766 659.
Problem Probable
reasons
Resolution
Power on,
but no
display on
screen
Please carefully check the
power plug, to see it is
connected to wall socket?
Firmly push the power plug
into the wall socket.
Is the aerial installed
correctly?
Reinstall the aerial
Antenna cable is not
connected
Connect the antenna cable
Possible interference
Power off unit and start
again
Power on this
STB,
however the
screen
displays
”No signal”
AV channel on Television
is not set correctly
Set the Television on the
correct AV input by using
the television RCU.
Picture but
no audio.
Audio cables are not
inserted.
Check that the audio leads
are connected properly both
on the back of the unit and
the back of the television.
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Summary of Contents for TV5015
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