Teufel Teufel x Rosenthal, User Manual, Page: 11 / 16

11
Troubleshooting
The following advice should help you to solve problems. If this does not work, our
online documentation will provide help:
http://manual.teufelaudio.com
Problem Possible cause/solution
The LEDs are
not illuminated.
Make sure that power is supplied. Check to make sure that
the mains plug is securely seated.
Setup fails. Restart your router and your smartphone or tablet.
Set up the device near your router and switch any repeaters
off for the duration of the setup process. If your router
provides guest access, do not use it to connect your Teufel
streaming devices.
Read the notes in our online documentation at:
https://manual.teufel.de/en/online-manual-setup.html .
The app is not
connected or
fails to locate
the configured
streaming
devices.
Make sure that the Teufel streaming devices and the smart
device are operated with the Teufel Raumfeld App on the
same Wi-Fi. Restart your router. Briefly disconnect your Teufel
streaming devices from the power supply and then start them
again.
You can find more information in our online documentation:
http://manual.teufelaudio.com .
I would like
to reset the
device.
Notice: By resetting the device, all system configuration
settings will also be reset.
Resetting the device: When the device is switched on, use
a paper clip that has been bent straight to push the Reset
button (13) and hold it down until the device restarts (for at
least 8 seconds).