10
• Teufel Streamer
Troubleshooting
The following advice should help you to solve problems. If this does not work, our
online documentation will provide help:
http://manual.teufelaudio.com
Problem
Possible cause/solution
The LEDs do not
illuminate.
Make sure that power is supplied. Check to make sure that
the mains adapter is securely seated.
Setup fails.
Restart your router and your smartphone or tablet.
Set up the device near your router and switch any repeaters
off for the duration of the setup process. If your router
provides guest access, do not use it to connect your Teufel
streaming devices.
Read the notes in our online documentation at:
http://manual.teufelaudio.com/setup
.
Music playback
skips or is inter-
rupted.
It is possible that one or more Teufel device(s) do not have a
Wi-Fi signal or it is too weak.
Place the devices closer to the router, try alternative setup
locations or connect devices, which are set up far away,
with an Ethernet cable. In the event of problems with multi-
room systems with three or more devices, we recommend
connecting at least one of the devices with an Ethernet cable
and setting it as the host.
As a test, refrain from using repeaters. If applicable, use an
audio stream with low resolution.
Also visit the website of the router manufacturer for tips on
how to improve your Wi-Fi.
You can find more information in our online documentation:
http://manual.teufelaudio.com
.