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• MOTIV® GO VOICE
Troubleshooting
The following advice should help you to solve problems.
Problem
Possible cause/solution
No function
The rechargeable battery is empty:
Recharge the battery.
No sound
The volume has been set too low: Increase
the volume.
The volume of the external player has been
set too low:
Carefully increase the volume of the
external player.
No Bluetooth® connection:
Establish a connection (see page 24).
MOTIV® GO VOICE has not been selected
as the output device:
On the external player, select the name
you defined during Google Home setup as
the output device.
Bluetooth® connection impaired by
another radio system (e.g. cordless
telephone, Wi-Fi):
Move the devices causing the disturbance.
