18
• Cinebase
Troubleshooting
The following advice should help you to solve problems. If this does not help, you will find useful information in
the detailed FAQs on our website. Otherwise, please contact our hotline (see page 3). Take note of the warranty
instructions.
Problem
Possible cause
Solution
Power LED
(11)
blinks in
red.
Software error
Restart the Cinebase: Switch the POWER mains
switch (8) off, wait until the power LED
(11)
turns
off, switch the mains switch back on.
The Cinebase doesn't
emit sound.
The wrong source has been se-
lected.
Select the correct source (see page 13).
The device is set to “mute”.
Push the button or adjust the volume.
The volume is set to “0”.
Increase the volume.
The Cinebase hums.
The Cinebase is connected to a
different power circuit from the
rest of the system.
Connect the Cinebase to the same power circuit.
The humming is caused by prob-
lems with the power supply.
Buy a mains filter and connect both devices to it.
The humming is caused by a mul-
tiple socket strip.
Use a different multiple socket strip or connect
the Cinebase directly to the wall socket. It may
also help to insert the mains plug in the socket
the other way around.
Playback is noisy.
Generally speaking, the Cinebase
is a very low-noise system. The
speaker system with very high res-
olution in the high range area can
expose the poor quality of a signal
source (e.g. from MP3 files).
Ensure that the source is sending a clear signal
to the Cinebase.
