36
Problem
Possible cause
Solution
No sound during TV
playback.
The ARC function on the
TV is not activated.
Switch ARC on in the menu of the TV.
HDMI jack on the TV
does not support the ARC
function.
Use the jack supporting the ARC
function on the TV.
HDMI cable without ARC
function.
Use a suitable HDMI cable.
No sound with
Bluetooth®.
No Bluetooth®
connection.
Establish a connection (see page 28).
Cinebar One has not been
selected as the output
device.
On the external player, select “Teufel
Cinebar One” as the Bluetooth® output
device.
Bluetooth® connection
impaired by another radio
system (e.g. cordless
telephone, Wi-Fi).
Set up the Cinebar One and/or external
player in another location. Move to
another room to test.
The wireless
subwoofer doesn’t
work.
The subwoofer is off or
doesn’t have any power.
Switch the subwoofer on. Check the
mains cord and socket.
No wireless connection.