Testboy TV304, Operator'S Manual

Page: 33 / 36

TV304 User’s Manual
25
9 Troubleshooting
In the case that infrared camera may experience problem, please carry through the following examine and
repair. If the problem can’t be solved, please remove the power and contact our maintenance department.
Symptom Reason and Resolve
Can’t start camera
 There is no battery in the battery compartment.
→ Insert a fully charged battery.

Battery is depleted
→ Change the battery.
 Auto turns off to protect camera.
→ Restart 5 seconds later.
Camera auto turn off
 Battery is depleted
→ Change the battery.
 The camera may have been switched off automatically due to the
settings in the Local Adapt Setup dialog box.
→ Press ON/OFF to switch on the camera.
Battery goes fast
 Environment temperature is too low
 Battery didn’t charge completely.
→ Recharge the battery.
 Battery died, and is not rechargeable.
→ Use another battery.
No thermal image
 Forgot to remove the lens cover.
→ Remove the lens cover.
 Under the image frozen state.
→ Press ‘C’ button to return to the real-time image.
The thermal image turns to
black and white
 Whether or nor choose the black and white palette.
→ Restart the camera. Switch video output between NTSC and PAL.
The measured temperature is
not correct
 The distance is not right.
→ the best distance to the object is 2 meters.
 The measuring method is not right.
→ make sure the lens focus is suitable. Hold A button to adjust the lens
focus.
→ the environment may cause the problem, wait for a few minutes to let