Tesla SOLAR ROOF, Owner'S Manual

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9
WARRANTY AND SERVICE
Solar Roof Warranty
Tesla provides a 25-year warranty on installation and weatherization of your Solar Roof.
Solar Roof Module Warranty
Your Solar Roof tiles will produce power according to the Module Warranty listed in your Solar Roof Warranty.
This describes the amount of power your solar cells are capable of generating in optimal conditions. However,
actual energy output may be affected by environmental factors such as shade, dust, debris, snow, and weather.
Inverter Warranty
Your power inverter comes with a 10-year warranty from its manufacturer. If you experience any issues with your
power inverter during its 10-year warranty period, please contact Tesla Customer Care so we can help you file
a warranty claim with the manufacturer. When you need to replace your power inverter after its warrantied life,
please contact Tesla Customer Service and we will help you obtain and install a replacement power inverter, at
your cost.
Mid-Circuit Interrupter Warranty
Your Mid-Circuilt Interrupter (MCI) comes with a 10-year warranty from its manufacturer. If you experience
any issues with your Mid-Circuit Interrupter (MCI) during its 10-year warranty period, please contact
Tesla Customer Care so we can help you file a warranty claim with the manufacturer. When you need to
replace your Mid-Circuit Interrupter (MCI) after its warrantied life, please contact Tesla Customer Service and we
will help you obtain and install a replacement Mid-Circuit Interrupter, at your cost.
Powerwall Warranty
Powerwall is a maintenance-free product with a 10-year warranty. Please visit Tesla’s support page for the
Powerwall Owner’s Manual at
www.tesla.com/support/energy/own/powerwall/owner-documents .
How to Get Warranty Service
In the rare case that your Solar Roof is not running properly, please contact Tesla Customer Care . If Tesla
determines that a problem cannot be diagnosed or resolved remotely, Tesla Customer Care will troubleshoot
the issue and arrange for service. If the issue is covered by warranty, your Solar Roof will be repaired at no cost
to you. If the issue is not covered by your warranty,
Tesla Customer Care will assist you in resolving the issue
and service charges may apply.