There is a screeching sound while
vacuuming.
Remove the front castor wheel and clean the
centreline from hair and dust. If necessary, you
can lubricate the wheel axle.
Poor cleaning quality.
Empty the dust bin. Clean or replace the HEPA
filter and clean the centre cleaning brush.
The robot vacuum cleaner does not start the
planned cleaning.
1.
Cleaning will not start if the battery of the
robot vacuum cleaner is not charged enough.
Please charge the battery to full capacity.
2.
Planned cleaning will not be correctly
synchronised between the robot vacuum
cleaner and your mobile phone if the robot
vacuum cleaner is disconnected from the
WiFi network. Therefore, always keep the
robot vacuum cleaner within reach of a high-
quality and strong WiFi signal from your WiFi
router.
Problem
Cause
Solution
The vacuum cleaner
got stuck during
cleaning.
The vacuum cleaner got stuck in a
small space, loose items such as
curtains or a carpet got caught up in
the cleaning brush, etc.
The vacuum cleaner will
automatically attempt to free
itself. If it is unable to do so,
please clear away the obstacle
yourself.
The vacuum cleaner
interrupts cleaning
and returns to the
charging station
early.
If the battery status gets low, the
vacuum cleaner will automatically
switch to a mode that returns it to the
charging station and return there.
This is normal. Allow the
vacuum cleaner to charge to full
battery capacity and start
cleaning again.
The remote control
is not working
(range of UP TO 5
metres)
Weak batteries in the remote control.
Change the batteries and check
that the polarity is correct when
you insert them.
The vacuum cleaner is not switched on
or does not have enough battery
charge to start cleaning.
Make sure that the vacuum
cleaner is switched on and
charge the vacuum cleaner
battery again.
The infra-red sensor on the remote
control is dirty or the infra-red signal
sensor on the vacuum cleaner is dirty.
Clean the remote control and the
vacuum cleaner.
There is signal interference between
the remote control and the vacuum
cleaner.
Avoid use in the vicinity of other
infra-red devices.
BATTERY CARE
We recommend that you use the charging station to charge the battery.
If you transport the robot vacuum cleaner or will not be using for a long period of time, switch it
off using the main ON/OFF switch.
Summary of Contents for RoboStar iQ100
Page 1: ...TESLA RoboStar iQ100 ...
