Supercharger Usage Fees and Idle
Fees
When charging at a Tesla supercharger, information
about the charging session displays at the bottom of the
charging screen. This includes the location, the time that
charging started, and a cost estimate for the session.
When you stop supercharging, the estimated cost of the
session displays until a new supercharging session
begins.
NOTE:
Estimated cost may not reflect the final cost of
the supercharging session. Final pricing for
supercharging sessions can be found in your Tesla
account.
When charging at a Tesla supercharger, you are subject
to idle fees. Idle fees are designed to encourage drivers
to move their vehicle from the Supercharger when
charging is complete. Idle fees are in effect only when
half or more of the Superchargers at a site are occupied.
The Tesla mobile app notifies you when charging is
almost complete, and again when charging is complete.
Additional notifications are sent if idle fees are incurred.
Idle fees are waived if you move your vehicle within five
minutes of when charging completed.
Log into your Tesla account to view fees and details
about Supercharger sessions, set up a payment method,
and make payments. Once a payment method is saved,
fees are automatically paid from your account.
Manually Releasing Charge Cable
If the usual methods for releasing a charge cable from
the charge port (using the charge handle release button,
touchscreen, or mobile app) do not work, carefully
follow these steps:
1. Ensure that Model Y is not actively charging by
displaying the charging screen on the touchscreen. If
necessary, touch
Stop Charging
.
2. Open the rear trunk.
3. Pull the charge port's release cable downwards to
unlatch the charge cable.
WARNING:
Do not pull the release cable while
simultaneously attempting to remove the
charge cable from the charge port. Always pull
the release cable
before
attempting to remove
the charge cable. Failure to follow these
instructions can result in electric shock and
serious injury.
NOTE:
The release cable may be recessed within the
opening of the trim.
4. Pull the charge cable from the charge port.
CAUTION:
Use the release cable only in situations
where you can not release the charge cable using
the usual methods. Continuous use can damage
the release cable or charging equipment.
WARNING:
Do not perform this procedure when
your vehicle is charging, or if any orange high
voltage conductors are exposed. Failure to follow
these instructions can result in electric shock and
serious injury or damage to the vehicle. If you are
uncertain as to how to safely perform this
procedure, contact your nearest Service Center.
Charging Instructions
173
Charging
