25
ENG
About Tablet
Check legal information, model
number, Android version, Baseband
version.
Trouble Shooting
1. The tablet turns on slowly the first time
•
After the system update or factory restore, it takes about 2 to 3
minutes for the device to turn on. After that, the starting time will be
quicker.
2. Unable to connect to WiFi or a weak signal
•
Ensure the network is working properly.
•
Ensure the user name and password are correct.
•
Ensure the internal antenna is not blocked.
•
Ensure the tablet is within the proper distance of the network and
there is no wall or other obstructions blocking the signal.
3. Unable to connect 3G or a weak signal
•
Ensure the 3G USB dongle is connected to the tablet correctly and
there are sufficient credits on your SIM cared to access the Internet
•
Ensure the 3G USB dongle is among the models supported by the
tablet.
•
Ensure you are in an area that has access to the signal
•
Check if “Wireless and Network” is correctly set.
4. Indicator light does not turn on after 3G USB dongle is plugged in
•
Check whether the OTG cable is connected properly, 3G USB
Dongle can work well, 3G connects successfully.
5. 3G connection fails, it indicates failure or it stays at the same
status all the time
•
Check whether your 3G card has sufficient credits on it.
•
Ensure you are in a location with a stable and strong signal.
•
Close and restart 3G
