17
ENG
WARNING!
Error Codes and Recommendations for Solutions
Error codes, their probable causes and recommendations for solutions are provided in the chart below.
The chart below is applicable for all models.
Error Code
Error Description
Potential Cause for Error
Clearing Error
ER 03 &
continuous
signal sound
Constant use of buttons;
control unit is disrupted after
10 seconds.
Water or cooking utensils
on the glass over the control
unit.
Clean the operating surface
of the stove.
ER 20
Flash fault.
^ C error.
Replace the electronic board.
ER 21
Excessive temperature.
The ambient temperature for
electronics is too high.
Allow the cooking surface
to cool down. Check the
temperature verification of
the control unit.
ER 22
Key evaluation fault. Control
unit is turned after 3.5 – 7.5
seconds.
Short circuit or error in
detection of keys.
Replace the electronic board.
ER 31
Configuration data is
incorrect.
---
New configuration is
required.
ER 36
Temperature sensor error.
Short circuit or electronic
board turns off.
Replace the electronic board.
ER 40
Power supply is too low to
turn on the appliance.
Primary PTC is too hot.
Disconnect the stove from
power supply system.
ER 47
Communication error
between the electronic
board configuration and the
heaters.
No communication or faulty
communication.
Make sure that the
connection cable is
connected correctly and
functionally.
U 400
Incorrect connection.
Control unit is connected
incorrectly.
Connect the stove to correct
mains voltage.
WARNING!
If the device is operated at maximum level for too long, it can turn off automatically. This is
an ordinary measure for safety of the device.
Summary of Contents for HV6400SB
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