17
troubleshooting
Problem
Solution
The device turns itself off after
a few seconds.
Check if the battery is charged.
The volume is on high,
but there is no sound.
Adjust the volume level.
Check if the audio file you are trying to
play is broken.
The content on the screen is
hard to see in bright light.
Adjust the screen brightness in the
system menu. Avoid using the reader
in direct sunlight.
The data on the screen is
corrupted or one of the
programs is not responding
properly.
Hold the Power button for a few
seconds until your tablet restarts.
A file cannot be copied
on the device.
Check if the device is connected to
the computer correctly. Check if the
memory storage is full. Check if the
USB cable is broken.
